Golf Services Assistant

Hollybank Trustees Ltd; Kildare; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Monthly service charge

Training opportunities

Career progression

Employee events

Uniform and dry cleaning

Hot meals on duty

Staff discounts on stays

Job summary

The K Club, a luxury resort in Co. Kildare, Ireland, is seeking a Golf Services Assistant to join our Golf Services Team on site.

You will meet and greet guests, upsell facilities, maintain the range and locker rooms, assist with golf group preparations, and support the golf shop and Operations Manager to ensure smooth tee-times. The role requires previous golf services experience, fluent English, and flexibility; we offer a monthly service charge, training programmes and opportunities to

Qualifications

• Experience in golf services or similar hospitality role.
• Excellent communication and guest service skills.
• Fluent English, both spoken and written.

Responsibilities

• Meet and greet guests and members, upsell where possible.
• Oversee and maintain range facilities and locker rooms.
• Assist golf shop with guest information and facility guidance.
• Coordinate with Golf Operations Manager for daily events and tee-times.

Skills

Golf service experience

Excellent communication

Fluent English

Flexible hours

Job description

Location: On site / Kildare, Co. Kildare, Ireland
job type: Casual / Full-time
Sector and subsector: Hospitality | General
Salary: Competitive salary

At The K Club, we are currently seekingaGolf Services Assistantto join our wonderful Golf Services Team.

A UNIQUE RESORT

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside – yet on Dublin’s doorstep – we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities.

At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for.

We also support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you.

Here’s how you’ll bring the K Club’s trailblazing vision to life:

• Meet and greet guests and members and offer suggestions and upsell where possible
• Be fully aware of the daily functions and individual arrivals
• Ensure the car park areas are tidy and around the back of the lodge on the Palmer Ryder Cup Course.
• Oversee and ensure the range facilities are properly maintained
• Ensure locker rooms (Visitors & Members) are maintained and clean and constant supply of toiletries.
• Help assist with preparation for Golf Groups in conjunction with the function sheets i.e. Directional signs put out on the course, front gate and ensure the team have read the daily function sheet for the event.
• Assist the golf shop team with informing guests of the facilities available, locker rooms, range, snack bar, pro shop etc.
• Assist in the stocktaking of golf clubs once a week and compile the report for the Golf Operations Manager.
• Ensure Buggies are set up for clients with tees, pencils, towels (if wet), scorecards etc
• Ensuring all stock of buggies is accounted for at the end of each day and report any faults or damage to the Golf Operations Manager and they are clean for following day use.
• Ensure all the Pull Trolleys & Electric Trolleys are clean before being put back out for re-use and batteries are put on charge for the following day.
• Ensure the corridors and stewards area is kept tidy at all times and all bins around the clubhouse are clean and empty.
• Ensure The K Club Ladies and Gents member golf bags are well maintained and cleaned.
• Ensure all check-ins are handled in a professional, efficient and courteous manner and to ensure all guests are helped with any information or requests they may require during their time with us.
• Actively sell all Golf Shop merchandise to guests and members, ensuring a thorough knowledge of all clothing lines and equipment
• Ensure that each guest is aware of their surroundings and that they are on time for their tee times.
• Liaise with the starter and ranger to ensure the smooth operation of tee-times and pace of play.
• Ensure all green fees, pro shop and other revenue dockets are charged to the appropriate account and are fully up to date and correct on check out.
• Ensure the shop is always fully stocked with sizes and colour of different styles & brands
• Ensure all buggies are accounted for at the end of each day and report any faults or damage to the Golf Operations Manager and that they are clean for use the following day. Buggies should be stored correctly and sanitised and tagged once complete after each use. Gangway left clear for electric trollies.

Experience/ Qualifications

• Will have previous experience working in Golf Services
• Experience within a 5* environment is advantageous
• Will possess excellent communication and organisational skills
• Will have fluency in English , both oral and written
• Will be flexible in their working hours

What's on offer?

• A monthly service charge payment
• Ongoing investment in your personal development with access to internal and external training programmes
• Fantastic opportunities to progress your career
• Monthly recognition programme
• Employee Assistance Programme
• Social events
• Uniform and dry cleaning
• Hot meals while on duty
• Discounts on stays at the resort and on Food & Beverage for you and your family and friends
• Life Assurance

Data Retention

Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.

Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.

Kind regards,

The Human Resources Team

The K Club