GM – Guest Experience & Operations Leader

Staycity Group; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

Staycity Group is seeking a General Manager for our Tivoli aparthotel in Dublin to shape the guest journey and drive performance in a fast-paced environment.

You will lead front office, housekeeping, maintenance, sales and revenue teams, ensuring adherence to Staycity SOPs and delivering standout guest experiences. A strategic, people-focused mindset is essential, with a track record of improving operations and revenues.

Qualifications

• Proven leadership experience managing multiple departments.
• Experience driving guest satisfaction and service standards.
• Track record of improving hotel operations and revenue performance.

Responsibilities

• Lead front office, housekeeping, maintenance, sales and revenue teams.
• Ensure adherence to Staycity SOPs and deliver standout guest experiences.
• Drive performance and strategic improvements across the aparthotel.

Skills

Leadership

Operations management

Revenue management

Guest experience

Job description

Staycity Group is seeking a General Manager for our Tivoli aparthotel in Dublin to shape the guest journey and drive performance in a fast-paced environment.

You will lead front office, housekeeping, maintenance, sales and revenue teams, ensuring adherence to Staycity SOPs and delivering standout guest experiences. A strategic, people-focused mindset is essential, with a track record of improving operations and revenues.