Global Supply Chain App Support Engineer

Verizon

Limerick

Hybrid

EUR 45,000 - 65,000

Full time

14 days+

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Job summary

Verizon is hiring an Application Support Engineer in Ireland to support the Global Sourcing & Supply Chain group. You will resolve first-level application issues, work cross-functionally, and partner with Global Technology Services to resolve more complex problems.

You will troubleshoot, document releases, train end users, and help improve application functionality across SAP and other enterprise systems. This is a hybrid role with WFH and office days in Ireland.

Qualifications

Bachelor's degree in Business Information Systems, Technology, or a related discipline.
Co-op or internship experience with proven project/work experience (portfolio helpful).
Exposure to enterprise software systems.
Experience in troubleshooting and analyzing issues.
Strong organizational skills.
Experience using Google G-Suite Applications and Microsoft Office Applications.
Applicants must have valid right to work in Ireland; we cannot sponsor work permits.

Responsibilities

Understanding operational business challenges across Global Supply Chain, Sourcing and Sustainability.
Identifying, owning and resolving application fallout errors.
Identifying, owning, and driving resolutions to gaps in application functionality.
Testing functionality on fixes, enhancements or new releases prior to end-user acceptance.
Creating documentation related to upcoming functionality releases.
Creating and delivering training to end users.