Global SaaS COO: Scale, Strategy & Customer Success

Allen Recruitment; Blanchardstown; On-site; EUR 120,000 - 150,000; Full time

Job summary

A leading recruitment firm in Ireland is looking for a Chief Operating Officer to oversee global operations in a fast-growing SaaS company. The role entails strategic initiative leadership and ensuring operational excellence while managing diverse teams. The ideal candidate should have extensive experience in scaling SaaS businesses and fostering client relationships, ideally with revenues between €30-50M. This position offers an incredible chance to influence a dynamic industry and help deliver innovative software solutions globally.

Qualifications

• Extensive experience in managing SaaS B2B operations overseeing revenue streams of €30-50M.
• Demonstrated ability to design and execute large-scale strategic initiatives.
• Proven success in managing strategic client relationships and high-value deployments.

Responsibilities

• Oversee full spectrum of operational activities including service delivery and support.
• Align operational goals with corporate strategy ensuring customer satisfaction.
• Manage cross-functional teams and lead organizational change initiatives.

Skills

Senior SaaS Operations Management

Strategic Program Leadership

Cross-Functional Team Leadership

Customer Relationship Management

Project and Program Management

Education

Degree in Business, Technology, or relevant field

Master's degree preferred

Job description

A leading recruitment firm in Ireland is looking for a Chief Operating Officer to oversee global operations in a fast-growing SaaS company. The role entails strategic initiative leadership and ensuring operational excellence while managing diverse teams. The ideal candidate should have extensive experience in scaling SaaS businesses and fostering client relationships, ideally with revenues between €30-50M. This position offers an incredible chance to influence a dynamic industry and help deliver innovative software solutions globally.