Global Operations Lead - Drive Automation & Scale

Deel; Ireland; Hybrid; EUR 81,000 - 116,000; Full time

Benefits offered by this job

Stock grant opportunities

Optional flexible office membership

Job summary

Deel is seeking an Operations Manager/Senior Operations Manager to lead and improve the platforms, tools, and processes powering our globally distributed teams. You will own strategy and drive efficiency, automation, and risk controls across Deel's operations.

You will partner with cross-functional teams to streamline workflows, monitor performance metrics, and implement regular feedback loops for continuous improvement.

Qualifications

• 5+ years in operations, preferably in fast-paced environments (Tech/FinTech/AI start-up a plus).
• Strong problem-solving and detail-oriented with a solutions mindset.
• KPI-driven with experience tracking and improving performance metrics.
• Exposure to process automation and operational tooling.
• Background in FinTech, consulting, banking, or fast-paced start-ups preferred.
• Strong analytical skills; AI & SQL familiarity is a plus.
• Collaborative team player with high energy and action bias.

Responsibilities

• Lead and execute administration and improvement of systems, tools and processes powering Deel teams.
• Own strategy and tactics to drive effectiveness and efficiency across Deel operations.
• Manage day-to-day workflows and identify efficiency improvements.
• Support automation initiatives to reduce manual steps and improve accuracy and speed.
• Partner with cross-functional teams to streamline tools and processes for internal teams and customers.
• Ensure adherence to controls, compliance, and risk management practices.
• Track performance metrics and escalate risks or gaps to leadership.
• Drive customer-focused process improvements to improve turnaround times and escalation handling.

Skills

5+ years ops

Problem solving

KPI tracking

Automation tools

FinTech

AI & SQL

Team player

Tools

SQL

Automation tooling

Job description

Deel is seeking an Operations Manager/Senior Operations Manager to lead and improve the platforms, tools, and processes powering our globally distributed teams. You will own strategy and drive efficiency, automation, and risk controls across Deel's operations.

You will partner with cross-functional teams to streamline workflows, monitor performance metrics, and implement regular feedback loops for continuous improvement.