Galway Apple Retail Service Technician (On-Site)

Select Tech Group; Galway; On-site; EUR 27,000 - 33,000; Full time

Benefits offered by this job

Employee discounts

Employee Incentives

Employee Assistance Programme (EAP)

Recognition of Long Service

Job summary

Select Technology Group in Galway is seeking a Retail Service Technician to deliver outstanding service and repairs for Apple products. You will receive comprehensive on-the-job training and work towards Apple Certified iPhone Technician (ACiT) accreditation within six months, joining a team focused on excellence in customer satisfaction.

The role is full-time and on-site in Galway, offering opportunities to grow with a leading Apple Premium Reseller in Ireland.

Qualifications

• Dynamic individual with drive and enthusiasm to become a dedicated Retail Service Technician in Galway stores.
• On-the-job training with aim to achieve Apple Certified iPhone Technician (ACiT) within 6 months.
• Demonstrates passion, knowledge and determination to deliver outstanding customer service.

Responsibilities

• Initial troubleshooting and booking devices in for service.
• Physical repair of iOS devices.
• Inventory management and customer relations.
• Maintain Apple metric scores and high store standards.
• Showcase the full Apple product line in a customer-friendly environment.

Skills

Troubleshooting

Inventory management

Customer service

Teamwork

Apple product knowledge

Education

Apple ACiT accreditation

Job description

Select Technology Group in Galway is seeking a Retail Service Technician to deliver outstanding service and repairs for Apple products. You will receive comprehensive on-the-job training and work towards Apple Certified iPhone Technician (ACiT) accreditation within six months, joining a team focused on excellence in customer satisfaction.

The role is full-time and on-site in Galway, offering opportunities to grow with a leading Apple Premium Reseller in Ireland.