Frontline Sales & Service Leader

Marks and Spencer; Dublin; On-site; EUR 24,000 - 32,000; Full time

Job summary

Marks and Spencer in Dublin is looking for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and helping customers find the products they need with speed and care.

The role requires resilience, teamwork, and a willingness to work across store areas. You’ll use Sparks App and in-store devices to enhance the shopping experience, and you’ll stay flexible to cope with varying shift patterns, including weekends.

Qualifications

• Experience in customer service is preferred.
• Willing to work weekends and flexible hours.
• Comfort with digital tools and apps.

Responsibilities

• Deliver five-star service to customers.
• Recommend and sell products to meet customer needs.
• Work across various store areas and adapt to changing demands.
• Utilise Sparks App and in-store devices to enhance the customer journey.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Job description

Marks and Spencer in Dublin is looking for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service and helping customers find the products they need with speed and care.

The role requires resilience, teamwork, and a willingness to work across store areas. You’ll use Sparks App and in-store devices to enhance the shopping experience, and you’ll stay flexible to cope with varying shift patterns, including weekends.