Front Office Receptionist - Night Shifts at 4★ Resort

Windward Management Ltd; Dundalk; Remote; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Meal on duty

Staff discounts

Complimentary parking

Employee assistance

Wellness programme

Job summary

Ballymascanlon Hotel & Golf Resort, managed by Windward Management, is seeking a Front Office Receptionist to deliver exceptional guest service and handle front desk administration. You will support smooth check-ins/check-outs, maintain lobby presentation, and assist guests with a proactive, friendly approach.

The role requires at least 1 year in customer service, the ability to work night shifts, weekends, and public holidays, and a five-day work week.

Qualifications

• The ideal candidate will have at least 1 year of experience in customer service.
• Must be available to work night shifts during week, weekends and public holidays.
• Must be able to work five days per week.

Responsibilities

• Perform Front Office Receptionist duties and support the Front Office Manager as required.
• Handle check-ins and check-outs following hotel procedures.
• Maintain lobby and main hotel entrance appearance and ensure guest comfort and safety.
• Respond promptly to guest requests with a helpful and professional attitude.
• Assist with light cleaning of the hotel entrance and surrounding areas.

Skills

Customer service

Job description

Ballymascanlon Hotel & Golf Resort, managed by Windward Management, is seeking a Front Office Receptionist to deliver exceptional guest service and handle front desk administration. You will support smooth check-ins/check-outs, maintain lobby presentation, and assist guests with a proactive, friendly approach.

The role requires at least 1 year in customer service, the ability to work night shifts, weekends, and public holidays, and a five-day work week.