Front Office Experience & Revenue Growth Lead

Kilkenny River Court Hotel; Kilkenny; On-site; EUR 38,000 - 54,000; Full time

Job summary

Kilkenny River Court Hotel in Kilkenny, Ireland, is seeking a full-time Front Office Manager to oversee the daily operations of the Front Office and ensure a warm welcome and efficient, high-standard service throughout every guest stay.

You will lead and develop the Front Office team, collaborate with Reservations and Revenue to maximise occupancy and revenue, handle guest requests, and uphold Neville Hotels service standards.

Qualifications

• Experience in hotel Front Office management.
• Strong leadership and team-building skills.
• Excellent guest relations and communication skills.

Responsibilities

• Oversee daily Front Office operations and ensure a warm, high-standard guest experience.
• Lead and develop the Front Office team, ensuring high performance and service consistency.
• Collaborate with Reservations and Revenue to maximise occupancy and revenue.
• Handle guest requests promptly and uphold Neville Hotels service standards.

Skills

Front Office mgmt

Team leadership

Guest services

Revenue collaboration

Job description

Kilkenny River Court Hotel in Kilkenny, Ireland, is seeking a full-time Front Office Manager to oversee the daily operations of the Front Office and ensure a warm welcome and efficient, high-standard service throughout every guest stay.

You will lead and develop the Front Office team, collaborate with Reservations and Revenue to maximise occupancy and revenue, handle guest requests, and uphold Neville Hotels service standards.