Front Office Team Lead — Guest Service & Operations

Maria Logan Recruitment; Kilkenny; On-site; EUR 35,000 - 37,000; Full time

Job summary

Maria Logan Recruitment is seeking an experienced Assistant Front Office Manager for a busy hotel in Kilkenny. This hands-on role focuses on people management, delivering exceptional guest service, and supporting the Front Office Manager with daily operations.

You will be involved in guest feedback handling, administration, and helping to ensure the smooth running of the Front Office department, with exposure to monthly management meetings and broader Front Office activities.

Responsibilities

• Support the Front Office Manager with day-to-day running of the Front Office team.
• Handle guest feedback and reviews to maintain high standards.
• Assist with administration and general department tasks to ensure smooth operations.
• Collaborate with the Front Office Manager and participate in monthly management meetings.
• Gain exposure to wider Front Office operations and develop in a guest-focused environment.

Job description

Maria Logan Recruitment is seeking an experienced Assistant Front Office Manager for a busy hotel in Kilkenny. This hands-on role focuses on people management, delivering exceptional guest service, and supporting the Front Office Manager with daily operations.

You will be involved in guest feedback handling, administration, and helping to ensure the smooth running of the Front Office department, with exposure to monthly management meetings and broader Front Office activities.