Front of House Supervisor

Aramark; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Aramark Ireland is seeking a Front of House Team Leader to supervise the daily Front of House service and deliver outstanding guest experiences on site.

The role focuses on leading a team, maintaining presentation standards, and ensuring welcoming service for customers, guests and employees in a fast-paced environment.

Qualifications

• Previous Front of House or hospitality supervisory experience.
• Proven ability to lead, motivate, and support a team.
• Excellent communication and interpersonal skills.
• Fluent English, both written and spoken.
• Strong customer service and relationship‑building abilities.
• Professional, friendly, and approachable manner.
• Reliable, organised, and highly conscientious.
• Ability to multitask and prioritise workload effectively.
• Strong attention to detail and presentation standards.
• Ability to work independently and as part of a team.
• Experience within hospitality, facilities management, corporate reception, or customer service environments is desirable.

Responsibilities

• Manage the day-to-day operation of the Front of House service.
• Lead by example and maintain the highest standards of customer service.
• Supervise Front of House activities and support team members as required.
• Welcome visitors, guests, and staff in a professional and friendly manner.
• Assist the onsite Facilities Team with operational requirements.
• Ensure all customer-facing areas are maintained to an exceptional standard.
• Oversee beverage stations and stock replenishment.
• Coordinate meeting room setups and hospitality requirements.
• Support lunch service and hospitality requests as required.
• Monitor stock levels and ensure supplies are replenished promptly.
• Support health and safety compliance and report issues or hazards.
• Build positive relationships with clients, visitors, contractors, and colleagues.
• Assist site events and other operational activities as required.
• Complete administrative and reporting duties where necessary.
• Undertake any other reasonable duties as requested by management.

Skills

Team Leadership

Customer Service

Communication

English Fluency

Multitasking

Attention to Detail

Job description

Aramark Ireland is currently recruiting for a Front of House Team Leader to join our onsite team. This is an excellent opportunity for an experienced customer service professional with supervisory experience who thrives in a fast-paced environment and enjoys leading a team while delivering exceptional service standards.

The successful candidate will be responsible for the day-to-day running of the business, supporting facilities operations, maintaining high presentation standards, and ensuring a welcoming experience for all customers, guests, and employees.

Job Responsibilities

• Manage the day-to-day operation of the Front of House service.
  Lead by example and maintain the highest standards of customer service.
  Supervise Front of House activities and support team members as required.
  Welcome visitors, guests, and staff in a professional and friendly manner.
  Assist the onsite Facilities Team with operational requirements.
  Ensure all customer-facing areas are maintained to an exceptional standard.
  Oversee the cleaning, stocking, and replenishment of beverage stations and related facilities.
  Coordinate and support meeting room set-ups and hospitality requirements.
  Assist with lunch service and hospitality requests as required.
  Monitor stock levels and ensure supplies are replenished promptly.
  Support health and safety compliance and report any issues or hazards.
  Build positive working relationships with clients, visitors, contractors, and colleagues.
  Support site events and other operational activities as required.
  Complete administrative and reporting duties where necessary.
  Undertake any other reasonable duties as requested by management.

Qualifications

• Previous Front of House or hospitality supervisory experience.
  Proven ability to lead, motivate, and support a team.
  Excellent communication and interpersonal skills.
  Fluent English, both written and spoken.
  Strong customer service and relationship‑building abilities.
  Professional, friendly, and approachable manner.
  Reliable, organised, and highly conscientious.
  Ability to multitask and prioritise workload effectively.
  Strong attention to detail and presentation standards.
  Ability to work independently and as part of a team.
  Experience within hospitality, facilities management, corporate reception, or customer service environments is desirable.