Supervisor

Aramark Ireland; Galway; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Meals provided while at work

Uniform and shoes provided

Advancement opportunities

Job summary

Aramark Ireland is recruiting a Supervisor to join our Galway team. Reporting to the Deputy General Manager, this role leads the shift and supervises the catering services in our restaurant, ensuring smooth operations.

Applicants should have at least 1 year of supervisory experience in a high-end cafe or restaurant, fluent English, strong customer service, and HACCP knowledge. Meals and uniform are provided. Advancement opportunities are available.

Qualifications

• Fluent English required.
• Experience with food hygiene practices (HACCP).
• Excellent interpersonal, communication & organisational skills to liaise with various departments.
• Outgoing, reliable and able to work under pressure.Strong attention to detail.

Responsibilities

• Assist in scheduling and assigning unit operations.
• Coordinate daily front-of-house/back-of-house retail operations.
• Assist in delivering monthly inventory of stock.
• Train new and current employees on customer service practices.
• Ensure stocklines are merchandised per planogram and respond to customer complaints.
• In the absence of the Retail Manager, lead the retail unit.

Skills

Fluent English

Customer service

Merchandising

Supervisory experience

Job description

OUR MISSION

At Aramark, our mission is to enrich and nourish lives. Every day, we deliver an impact wherever people work, learn, recover and play. And we need talented, energetic, passionate people to help us do it.

YOUR ROLE

Aramark Food Services is currently recruiting for a Supervisor to join our team in Galway. Reporting to the Deputy General Manager, this individual will have responsibility for leading the shift and assist supervising the catering services provided in this restaurant. If you have a passion for food and service and thrive on working in a team, then this might be the ideal job for you. This is an excellent opportunity for somebody with a proven track record in supervising a high-street deli bar or similar environment.

Are you a friendly and motivated person who would like to join our catering team here at Aramark? We are looking for energetic and focused people to join our dynamic team.

• This is a permanent role working 5/7 days per week**

Your Responsibilities

• Assist in completing the units operational requirements by scheduling and assigning
• Comply with Aramark procedures in respect of Opx and system requirements
• Implement Aramark policies and protocols that will maintain future retail operations
• Assist with the units targets, scorecard & payroll
• Conduct regular 360 audits to make sure the unit is functional and presentable
• Make sure all staff comply with Aramark policies and procedures
• Co-ordinate daily front-of-house/back-of-house retail operations
• Assist in the delivery of a monthly inventory of all shop stock
• Follow and implement Aramark's health and safety policy and procedures
• Identify current and future customer requirements by understanding sales mixes
• Act as our unit representative and set an example for our staff
• Train new and current employees on proper customer service practices
• Ensure retail unit is merchandised and all stock lines are presented in line with approved planograms
• Respond efficiently and accurately to customer complaints
• In the absence of the Retail Manager, be the lead operator of the retail unit
• Any other duties deemed appropriate by the Retail Manager

Requirements

You have:

A passion for delivering an excellent service

Experience with the use of Food Hygiene practices, for example, HACCP

Excellent interpersonal, communication & organisational skills to liaise effectively with various other departments

Outgoing personality is reliable & dependable

Flexible and the ability to work under pressure and prioritise

Strong attention to detail

• Fluent English
• Excellent customer Service skills
• Experience in merchandising, working with brands and promotions would be a distinct advantage
• At least 1 years' experience in a supervisory or assistant manager capacity in a high-end cafe/coffee shop or high street restaurant setting
• Problem-solving mind and solutions-orientated approach with a flexible can-do attitude

What we are offering you:

• Meals provided while at work
• Uniform and shoes provided
• Advancement opportunities are available for employees who would like to build a career with us
• Basic training given, and additional training opportunities offered
• Sick pay
• Company pension scheme available
• 24/7 company doctor
• To be considered for this role you will be redirected to and must complete the application process on the Aramark careers page**

Who We Are

Aramark operates services on behalf of clients across the EMEA region and works in partnership with some of the world's best-known brands. Our services include food services, property and facility management, and retail. We are part of a global organisation with more than 270,000 employees and an annual turnover in excess of $14bn.

All applications will be treated in the strictest confidence.

Aramark Ireland is an equal opportunities employer.

WE DREAM. WE DO.