French-Speaking Credit & Collections Analyst (Hybrid)

Bentley Systems; Dublin; Hybrid; EUR 42,000 - 54,000; Full time

Benefits offered by this job

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Global software leader

Salary & benefits

Inclusion & wellbeing

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Job summary

Bentley Systems in Dublin is seeking a Credit & Collections Analyst to join our shared services team. The role focuses on cash collection, payment term enforcement, and maintaining low DSO while supporting accounts receivable for the EMEA region.

You will communicate with clients by phone and email, record activity in Workday and Salesforce, and escalate issues when needed. Native French and fluent English are required, and experience with Excel, Word, and Outlook is essential.

Qualifications

• Native French and fluent English required.
• Degree in Business Administration or Finance preferred, or equivalent experience.
• Attention to detail and very organized.
• Proficiency in Excel, Word, and Outlook required.
• Strong communication skills.
• Results driven and target-focused.
• Problem-solving skills.
• Self-motivated and ability to show persistence.

Responsibilities

• Collect cash for a ledger of accounts receivables in EMEA.
• Ensure that cash targets are met, and payment terms are respected.
• Keep overdue and DSO under control and to the minimum.
• Contact clients by phone and email regularly to confirm payment of invoices.
• Record contact activity and invoice status in Workday.
• Escalate issues to Credit and Collections Management and Account Managers when intervention is required.
• Create a document and follow up on dispute cases in Workday and Salesforce.
• Perform account reconciliation to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests.
• Address, reply and resolve queries of users by phone, email, and Service Now.

Skills

Native French

Fluent English

Attention to detail

Strong communication

Results oriented

Problem-solving

Self-motivated

Education

Business Administration or Finance degree

Tools

Excel

Word

Outlook

Job description

Bentley Systems in Dublin is seeking a Credit & Collections Analyst to join our shared services team. The role focuses on cash collection, payment term enforcement, and maintaining low DSO while supporting accounts receivable for the EMEA region.

You will communicate with clients by phone and email, record activity in Workday and Salesforce, and escalate issues when needed. Native French and fluent English are required, and experience with Excel, Word, and Outlook is essential.