Global Credit & Collections Analyst - Hybrid Role

Logitech; Cork; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

Logitech in Cork, Ireland, is seeking a Global Collections Analyst to join our on-site/hybrid team. The role focuses on proactive collections, client inquiries, and resolving disputes within AMR/EMEA.

You will analyze payment data, negotiate terms, and work with Finance, Sales, Legal and Supply Chain to accelerate cash flow. The ideal candidate has 3+ years in collections, strong interpersonal and analytical skills, and proficiency with Oracle ERP and Excel.

Qualifications

• Bachelor’s degree in Finance, Accounting or Economics, or equivalent.
• 3+ years experience in a Collections or Order to Cash role in a large organization.
• Be customer driven with excellent oral and written communications skills and strong analytical, problem-solving and project management skills.
• Detail-oriented and highly organized, being a self-starter and able to work on own initiative in driving towards quarterly targets.
• Comfortable working with large amounts of data: ability to accurately parse & analyze data and present to management in a meaningful way.
• Experience in Oracle R12/ ERP.
• Excellent excel skills required.
• Experience in excel macros and RPA automation a plus.

Responsibilities

• Proactive evaluation, investigation, and timely collection of outstanding accounts receivables in line with Logitech’s quarterly cash collections targets.
• Be the primary contact for inquiries, requests and issues related to accounts receivable for an assigned portfolio of customers across AMR and EMEA regions.
• Understand end to end business models and transaction flows in order to own and drive customer queries/ disputes through to resolution.
• Become proficient on customer side portals in order to manage customer interactions, identify issues and expedite payments.
• Employ collection techniques and strong negotiation skills to maximize cash flow and create a favourable financial relationship and excellent customer experience.
• Analyze data trends, drivers and root cause in assessing customer payment behaviour.
• Partner with other Logitech functions across Finance, Sales, Legal and Supply Chain organizations to create collaborative action plans to remove barriers to payment.
• Proactively engage with the Credit Risk function in highlighting areas of concern.
• Perform order to cash fiscal close procedures as required.
• Perform ad hoc management reporting as required.
• Identify/ execute opportunities for process improvements and automation in the Collections process.

Skills

Interpersonal skills

Analytical skills

Communication

Project management

Education

Bachelor’s degree in Finance/Accounting/Economics

Equivalent

Tools

Oracle R12/ERP

Excel

Excel macros

RPA automation

Job description

Logitech in Cork, Ireland, is seeking a Global Collections Analyst to join our on-site/hybrid team. The role focuses on proactive collections, client inquiries, and resolving disputes within AMR/EMEA.

You will analyze payment data, negotiate terms, and work with Finance, Sales, Legal and Supply Chain to accelerate cash flow. The ideal candidate has 3+ years in collections, strong interpersonal and analytical skills, and proficiency with Oracle ERP and Excel.