Credit & Collections Analyst, French Speaker

Bentley Systems; Dublin; Hybrid; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Team culture

Global software leader

Salary & benefits

Inclusion & wellbeing

Global impact stories

Job summary

Bentley Systems in Dublin is seeking a Credit & Collections Analyst to join our shared services team. The role focuses on cash collection, payment term enforcement, and maintaining low DSO while supporting accounts receivable for the EMEA region.

You will communicate with clients by phone and email, record activity in Workday and Salesforce, and escalate issues when needed. Native French and fluent English are required, and experience with Excel, Word, and Outlook is essential.

Qualifications

• Native French and fluent English required.
• Degree in Business Administration or Finance preferred, or equivalent experience.
• Attention to detail and very organized.
• Proficiency in Excel, Word, and Outlook required.
• Strong communication skills.
• Results driven and target-focused.
• Problem-solving skills.
• Self-motivated and ability to show persistence.

Responsibilities

• Collect cash for a ledger of accounts receivables in EMEA.
• Ensure that cash targets are met, and payment terms are respected.
• Keep overdue and DSO under control and to the minimum.
• Contact clients by phone and email regularly to confirm payment of invoices.
• Record contact activity and invoice status in Workday.
• Escalate issues to Credit and Collections Management and Account Managers when intervention is required.
• Create a document and follow up on dispute cases in Workday and Salesforce.
• Perform account reconciliation to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests.
• Address, reply and resolve queries of users by phone, email, and Service Now.

Skills

Native French

Fluent English

Attention to detail

Strong communication

Results oriented

Problem-solving

Self-motivated

Education

Business Administration or Finance degree

Tools

Excel

Word

Outlook

Job description

Position Summary

Our Credit & Collections Team is seeking an analyst to join our shared service center. This person will have excellent communication skills and be extremely organized. This is a great opportunity to join a collaborative team and develop your career within a multinational software company.

Bentley Systems

Location: Dublin (Hybrid/Office-Based)

Responsibilities

Native French and fluent English required.

• Collect cash for a ledger of accounts receivables in EMEA.
• Ensure that cash targets are met, and payment terms are respected.
• Keep overdue and DSO under control and to the minimum.
• Contact clients by phone and email regularly to confirm payment of invoices.
• Record contact activity and invoice status in Workday.
• Escalate issues to Credit and Collections Management and Account Managers when their intervention or awareness is required.
• Create a document and follow up on dispute cases in Workday and Salesforce.
• Perform account reconciliation to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests.
• Address, reply and resolve queries of users by phone, email, and Service Now.

Qualifications

• Native French and fluent English required.
• Degree in Business Administration or Finance preferred, or equivalent experience.
• Attention to detail and very organized.
• Proficiency in Excel, Word, and Outlook required.
• Strong communication skills.
• Results driven and target-focused.
• Problem-solving skills.
• Self-motivated and ability to show persistence.

What We Offer

• A great Team and culture – please see our colleague video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
• An attractive salary and benefits package.
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.