French-Speaking Credit & Collections Analyst (Hybrid)

Bentley Systems; Dublin; Hybrid; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Bentley Impact Day

Colleague recognition awards

Hybrid work model

Job summary

Bentley Systems in Dublin is seeking an analyst for our Credit & Collections Team in a hybrid role (2 days in the office). You will manage cash collection for EMEA, contact clients by phone and email, and record activity in Workday.

Native French and fluent English are required. The ideal candidate will be organized, detail-oriented, and able to reconcile accounts, review unapplied credits, and escalate issues to management and account managers.

Qualifications

• Native French and fluent English required.
• Degree in Business Administration or Finance preferred, or equivalent experience.
• Attention to detail and very organized.
• Proficiency in Excel, Word, and Outlook required.
• Strong communication skills.
• Results driven and target-focused.
• Problem-solving skills.
• Self-motivated and ability to show persistence.

Responsibilities

• Collect cash for a ledger of accounts receivables in EMEA.
• Ensure that cash targets are met, and payment terms are respected.
• Keep overdue and DSO under control and to the minimum.
• Contact clients by phone and email regularly to confirm payment of invoices.
• Record contact activity and invoice status in Workday.
• Escalate issues to Credit and Collections Management and Account Managers when their intervention or awareness is required.
• Create a document and follow up on dispute cases in Workday and Salesforce.
• Perform account reconciliation to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests.
• Address, reply and resolve queries of users by phone, email, and Service Now.

Skills

Communication skills

Organizational skills

Attention to detail

Problem-solving

Self-motivated

Results driven

Education

Degree in Business Administration or Finance

Tools

Excel

Word

Outlook

Job description

Bentley Systems in Dublin is seeking an analyst for our Credit & Collections Team in a hybrid role (2 days in the office). You will manage cash collection for EMEA, contact clients by phone and email, and record activity in Workday.

Native French and fluent English are required. The ideal candidate will be organized, detail-oriented, and able to reconcile accounts, review unapplied credits, and escalate issues to management and account managers.