French Quality Analyst – Content & Policy Excellence (Dublin)

Tp-8f723eaf; Dublin; On-site; EUR 44,000 - 46,000; Full time

Benefits offered by this job

Excellent Benefits

Career Progression

Job summary

Tp-8f723eaf in Dublin is seeking a French-speaking Quality Analyst to join our on-site team. The role is permanent, full-time, with a strong benefits package and clear opportunities for progression.

You will audit content decisions, collaborate with internal teams to improve quality metrics, and support the audit lifecycle from planning to re-audits. French and English fluency are essential.

Qualifications

• 2+ years in QA, QC or audit environments.
• Strong Excel skills with Pivot Tables and charts.
• Experience with Tableau/Power BI is a plus.
• Fluent English and French, written and spoken.

Responsibilities

• Audit content moderation decisions to ensure accuracy and policy compliance.
• Provide feedback to internal teams to improve quality outcomes.
• Support audit process from planning to re-audits and closure.
• Deliver timely, actionable feedback to agents to drive improvement.
• Identify training needs and coordinate with learning teams.

Skills

Quality Assurance

Audit

Data analysis

English-French bilingual

Tools

Excel

Tableau

Power BI

Job description

Tp-8f723eaf in Dublin is seeking a French-speaking Quality Analyst to join our on-site team. The role is permanent, full-time, with a strong benefits package and clear opportunities for progression.

You will audit content decisions, collaborate with internal teams to improve quality metrics, and support the audit lifecycle from planning to re-audits. French and English fluency are essential.