Contract
12 months - possibility to become permanent. Remote Setup. Based in Ireland. French speaker / English fluency required.
The Role
As a Language Manager for French, you will be responsible for localized content with the goal of supporting revenue and engagement outcomes and the business as a whole. You will preside over multiple projects to drive business results for your markets by championing a culture of accountability and consistent language management practices. You will develop and maintain a scalable localization management strategy for your market that aligns with established KPIs.
Responsibilities
- Identify opportunities to improve its overall performance by partnering with internal and external stakeholders.
- Manage and collaborate on multiple projects that create or enhance existing language management experiences and processes, antecipating the needs, risks, and obstacles and drive change management.
- Evaluate localization outputs to understand the overall health of the language program.
- Analyze operational metrics and KPIs to identity trends and opportunities for improvement and plan projects to address them for their market.
- Build and manage relationships across core and in-market functions to solicit feedback on the performance of your language management program and align on gaps and priorities.
- Guide internal and vendor project team members in executing on projects that ensure established service level objectives and key results are met.
- Collaborate with product management leaders and teams to optimize the product experience.
- Deliver compelling presentations and pitches to demonstrate business need, value-add, and project outcomes.
Required Skills
- 3 years of experience in a similar role Prior experience in or exposure to Sales, Client Services, Marketing, or Advertising would be a bonus.
- Bachelor’s degree in Languages or International Business;
- Experience in managing linguistic assets and LQA methodologies;
- Deep understanding of francophone business culture
- Exceptional at establishing and cultivating relationships with internal and external partners
- Successful at getting buy-in for proposals with a demonstrated ability to make metrics-driven decisions
- 2+ years of experience collaborating with stakeholders on cross-functional projects in an international environment