French Collections & Cash Ops Associate — Equity & Bonus

Google LLC; Leinster; On-site; EUR 68,000 - 70,000; Full time

Job summary

Google LLC in Dublin, Ireland is seeking a Collections Associate for Cash and AR Management (French) to manage a portfolio of Google's major Ad, Cloud, and Hardware clients.

You will develop trusted relationships, analyze billing and payments, and drive solutions with Finance, Sales, and Product teams to improve payment outcomes.

The role requires 2+ years in collections or cash operations, fluent English and French, and a bachelor’s degree; a 15% bonus target and equity are part of the package.

Qualifications

• Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
• 2 years of experience in collections, cash operations, customer service, claims processing, consultative business, account management, or performance solutions.

Responsibilities

• Develop and maintain trusted relationships with counterparts on the external customer and internal business side to understand billing and payments experience for top Google clients.
• Leverage understanding of customer needs and Google’s products and systems to identify and proactively address drivers of non-payment.
• Partner with Ops Management team and collections process tower to proactively surface operational feedback and address process gaps/issues.
• Advocate for customer adoption of process changes and new platform offerings to improve billing and payment experience and provide customer feedback to process and product management teams.
• Drive resolution on billing and payment problems by troubleshooting issues faced, understanding root cause and interfacing with Finance, Sales and Product teams on driving quick and efficient resolution.

Skills

Collections

Cash operations

Customer service

Claims processing

Consultative business

Account management

Performance solutions

Education

Bachelor's degree

Job description

Google LLC in Dublin, Ireland is seeking a Collections Associate for Cash and AR Management (French) to manage a portfolio of Google's major Ad, Cloud, and Hardware clients.

You will develop trusted relationships, analyze billing and payments, and drive solutions with Finance, Sales, and Product teams to improve payment outcomes.

The role requires 2+ years in collections or cash operations, fluent English and French, and a bachelor’s degree; a 15% bonus target and equity are part of the package.