Fragrance Consultant (Arnotts - Part time)

Hollybank Trustees Ltd; Dublin; On-site; EUR 17,000 - 21,000; Part time

Job summary

Fragrance Consultant role at Arnotts in Dublin for part-time engagement. Represent premium fragrance brands and provide exceptional customer experiences to drive sales.

You will engage customers, perform product demonstrations, and build lasting relationships while upholding brand standards. Prior retail or beauty experience and strong communication are preferred.

Qualifications

• Experience in retail, beauty, fragrance or luxury retail.
• Excellent communication and interpersonal skills.
• Ability to meet sales targets and KPI objectives.

Responsibilities

• Achieve individual sales targets and KPI objectives.
• Support the Account Manager in delivering overall account targets.
• Monitor fragrance sales and maintain optimal brand mix.
• Identify opportunities to increase brand visibility and revenue.
• Proactively engage customers and demonstrate products to maximise conversion.
• Execute promotions in line with brand guidelines.

Skills

Retail fragrance

Customer service

Sales targets

Job description

Fragrance Consultant (Arnotts - Part time)

Location: On site / North City, Dublin 1, Co. Dublin, D01 C3Y9, Ireland
job type: Permanent / Part-time
Sector and subsector: Retail | Hair & Beauty
Salary: Negotiable salary

Fragrance Consultant

Location - Arnotts

About the Role

We are seeking an enthusiastic, customer-focused Fragrance Consultant to represent a portfolio of premium fragrance brands including Issey Miyake, Narciso Rodriguez, Dolce & Gabbana, Ariana Grande, Zadig & Voltaire, and Max Mara.

This role is responsible for delivering exceptional customer experiences, driving fragrance sales, achieving KPI targets, and building long-term customer relationships while maintaining the highest standards of brand representation.

The successful candidate will be passionate about fragrance and beauty, thrive in a fast-paced retail environment, and demonstrate a strong ability to engage customers and achieve commercial results.

Key Responsibilities

• Achieve individual sales targets and KPI objectives.
• Support the Account Manager in delivering overall account retail targets.
• Monitor fragrance sales performance and maintain an optimal brand mix in line with business objectives.
• Identify daily sales opportunities to increase brand visibility and drive revenue growth.
• Proactively engage customers and deliver fragrance demonstrations to maximise conversion opportunities.
• Accurately execute promotional and marketing campaigns in line with brand guidelines.
• Track and report personal sales and KPI performance on a daily, weekly, and monthly basis.

Customer Experience

• Deliver an exceptional end-to-end customer journey.
• Build strong customer relationships and develop customer loyalty.
• Provide personalised fragrance recommendations based on customer needs and preferences.
• Consistently exceed customer expectations through outstanding service.
• Act as a brand ambassador, ensuring premium representation of all brands at all times.

Brand Representation & Compliance

• Maintain impeccable personal presentation and adhere to all grooming standards.
• Demonstrate comprehensive product knowledge across fragrance and beauty categories.
• Ensure visual merchandising standards are consistently executed.
• Represent company values and brand standards in all customer interactions.
• Remain knowledgeable on competitor activities, market trends, and industry developments.

Operational Excellence

• Maintain awareness of stock levels and stock management procedures.
• Communicate stock issues promptly to the Account Manager.
• Ensure compliance with company policies, procedures, and reporting requirements.
• Welcome coaching and feedback, applying learnings to support personal development and performance improvement.

Skills & Experience

• Previous experience within retail sales, beauty, fragrance, cosmetics, luxury retail, or customer service.
• Strong customer engagement and relationship-building skills.
• Proven ability to achieve sales targets and KPIs.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organisational and time-management skills.
• Professional presentation and attention to detail.
• Experience within the fragrance, beauty, or prestige retail sector.
• Knowledge of luxury fragrance brands and products.
• Visual merchandising experience.
• Experience using sales reporting or KPI tracking systems.

Company Values

Successful candidates will demonstrate alignment with our core values:

• Respect – Valuing diverse perspectives and treating others with dignity.
• Teamwork – Collaborating effectively to deliver shared success.
• Results – Taking ownership and delivering strong commercial outcomes.
• Excellence – Maintaining high standards and continuously improving.
• Courage – Taking initiative, embracing change, and driving innovation.

Why Join Us?

At Johnson Brothers and Prestige, we are committed to creating an environment where people can perform at their best, develop their careers, and contribute to the success of world-class brands. We foster a culture built on creativity, innovation, inclusion, integrity, and exceptional customer experiences.