Forward Deployed Architect

Notion; Ireland; On-site; EUR 120,000 - 150,000; Full time

Benefits offered by this job

Anchor Days in office: Mon, Tue, Thu

Dublin office

Opportunities in AI-native workflows

Job summary

Notion is seeking a Forward Deployed Architect to work with our Services team in Dublin. You will design, build, and launch AI-native workflows that drive adoption and measurable business outcomes, partnering directly with customers to understand goals and translate them into scalable Notion architectures.

The role combines discovery, workspace design, workflow build, AI implementation, and launch planning, with emphasis on governance, integrations, and practical tradeoffs.

Qualifications

• 5+ years of experience in tech services/consulting, solutions architecture, or similar customer-facing roles.
• Strong ability to map business goals to scalable Notion architectures and adoption plans.
• Experience designing AI-native workflows and integrations with enterprise systems.

Responsibilities

• Partner with customers from discovery through launch to translate goals into Notion solution designs.
• Design scalable Notion architectures that address workflows, permissions, and governance needs.
• Build AI-native workflows using Notion AI, agents, automations, and Developer Platform capabilities.
• Create adoption plans and enablement materials to drive sustained usage and value.
• Collaborate cross-functionally with GTM, Product, Engineering and Services leadership.

Skills

Consultative discovery

Systems thinking

Technical fluency

AI-native workflow design

Customer presence

Solution architecture

Project management

Tools

Notion API

Workers

Automation tooling

Job description

• As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform
• You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes
• This role sits at the center of Notion’s workflow-led GTM motion
• You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value
• You will be hands‑on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff
• You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams
• The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence
• You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required
• This role will be based in Dublin
• We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person
• We’re looking for someone who’s excited to work alongside the team during those days
• Partner with customers on forward deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable clear solution design and Notion solutions that drive durable adoption
• Design scalable Notion architectures that translate customer workflows, permission and governance needs, integrations and AI use cases into optimal workspaces that are easy to adopt, manage and scale
• Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities and adjacent AI tools, partnering with Forward Deployed Engineering when advanced technical depth is needed for migrations, API constraints, security architecture or frontier implementation
• Help customers navigate change by designing adoption plans, enablement materials and launch approaches that drive sustained usage and measurable business value
• Identify repeatable patterns across customer engagements and convert them into packaged solutions, templates, reference architectures, run books, enablement assets and product feedback
• Serve as a trusted advisor to customers, simplifying complex technical requirements, making practical tradeoff recommendations and helping stakeholders align around a clear implementation path
• Partner cross-functionally with GTM, Product, Engineering, PMM, Services leadership and the partner ecosystem to scale what works beyond individual customer engagements
• Create clear implementation plans, handoff materials and success measures that align customers and internal teams on the path to value

Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows and implementation tradeoffs. You do not need to write production code but you should be able to reason through technical constraints and troubleshoot effectivelyStrong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutionsStrong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forwardBias toward action, high learning velocity, and comfort building in fast-changing AI-native product environmentsStrong experience delivering implementations that drive adoption, change management and long-term customer valueExceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiencesStrong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readinessProven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteriaHands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing roleYou don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we’ll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build onExperience partnering with Product and Engineering teams to turn field learnings into roadmap signal, reusable architecture patterns or scalable product improvementsExperience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflowsPrevious experience in a fast-paced, high-growth technology environmentExperience developing discovery methodologies, reusable delivery assets, internal tooling, packaged services or reference architectures from the ground upExperience designing or deploying Agents, automations or AI-powered workflows with Customers