Forward Deployed Architect

United States Digital Space LLC; Dublin; On-site; EUR 106,000 - 119,000; Full time

Job summary

Notion, Dublin-based, is seeking a Forward Deployed Architect to turn AI ambition into operational reality for customers. You will design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes, partnering directly with customers to understand goals and governance needs.

You will lead discovery, solution design, workspace architecture and deployment, balancing technical tradeoffs with practical business value while working closely with Forward Deployed

Qualifications

• 5+ years in tech services/consulting, solutions architecture or similar customer-facing roles.
• Ability to translate ambiguous goals into clear workflows and implementation plans.
• Strong consultative discovery skills and mapping of current-state workflows.
• Hands-on AI builder mindset, experience using AI tools to design and improve workflows.
• Technical fluency with APIs, integrations, data models and automation.
• Experience delivering implementations that drive adoption and value.
• Strong project and engagement management skills with stakeholder alignment.
• Exceptional written and verbal communication skills.
• Executive presence with customer judgment.
• Bias toward action and rapid learning in AI-native environments.

Responsibilities

• Partner with customers on forward deployed engagements from discovery through launch.
• Translate business goals and workflow requirements into scalable solution designs.
• Design architectures translating workflows, governance, integrations and AI use cases.
• Deploy AI-native workflows using the company's AI tools and agents.
• Create adoption plans and enablement materials for launch readiness.
• Identify repeatable patterns and package them as templates and reference architectures.
• Serve as a trusted advisor, simplifying complex requirements.
• Collaborate with GTM, Product, Engineering and Services leadership to scale successful approaches.
• Create implementation plans and success measures for value realization.

Skills

Discovery

AI builder mindset

APIs & integrations

Change management

Project management

Communication

Executive presence

Bias toward action

Customer-facing roles

Job description

Who We AreNotion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on the company.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

About the Role:

As a Forward Deployed Architect on the company’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes.

This role sits at the center of the company’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable the company architectures that drive measurable value.

You will be hands‑on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what the company should own, where it should integrate with existing systems, and how the company can become a durable operating layer for their teams.

The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI‑native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required.

This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.

What You’ll Achieve:

• Partner with customers on forward deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable clear solution design and the company solutions that drive durable adoption.
• Design scalable the company architectures that translate customer workflows, permission and governance needs, integrations and AI use cases into optimal workspaces that are easy to adopt, manage and scale.
• Design and deploy AI‑native workflows using the company AI, custom agents, automations, Workers, Developer Platform capabilities and adjacent AI tools, partnering with Forward Deployed Engineering when advanced technical depth is needed for migrations, API constraints, security architecture or frontier implementation.
• Help customers navigate change by designing adoption plans, enablement materials and launch approaches that drive sustained usage and measurable business value.
• Identify repeatable patterns across customer engagements and convert them into packaged solutions, templates, reference architectures, run books, enablement assets and product feedback.
• Serve as a trusted advisor to customers, simplifying complex technical requirements, making practical tradeoff recommendations and helping stakeholders align around a clear implementation path.
• Partner cross‑functionally with GTM, Product, Engineering, PMM, Services leadership and the partner ecosystem to scale what works beyond individual customer engagements.
• Create clear implementation plans, handoff materials and success measures that align customers and internal teams on the path to value.

Skills You’ll Need to Bring:

5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer‑facing role.

• Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria.
• Strong consultative discovery skills, including the ability to map current‑state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future‑state solutions.
• Hands‑on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows.
• Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows and implementation tradeoffs. You do not need to write production code but you should be able to reason through technical constraints and troubleshoot effectively.
• Strong experience delivering implementations that drive adoption, change management and long‑term customer value.
• Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness.
• Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences.
• Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward.
• Bias toward action, high learning velocity, and comfort building in fast‑changing AI‑native product environments.

Nice to Haves:

• Experience designing or deploying Agents, automations or AI‑powered workflows with Customers.
• Experience with the company, APIs, MCPs, Workers, coding agents or developer platform workflows.
• Experience developing discovery methodologies, reusable delivery assets, internal tooling, packaged services or reference architectures from the ground up.
• Experience partnering with Product and Engineering teams to turn field learnings into roadmap signal, reusable architecture patterns or scalable product improvements.
• Previous experience in a fast‑paced, high‑growth technology environment.

The company is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €106,000 - €119,000 per year.

A Note on AI

A Note on AIYou don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

#LI-Onsite

Equal Opportunity & Accommodations

Equal Opportunity & AccommodationsWe hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. the company is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest an