Food & Beverage Assistant - Mornings

The iNUA Hotel Collection; Leixlip; On-site; EUR 22,000 - 30,000; Full time

Job summary

The iNUA Hotel Collection is seeking a Food and Beverage Assistant to join our team, focusing on weekday mornings to ensure smooth service for hotel guests.

You will work with the restaurant and room service teams, provide courteous guest service, maintain mise-en-place, and support managers with daily operations to uphold standards.

Qualifications

• Experience in hospitality or餐 service is preferred.
• Able to work weekday mornings and maintain a fast-paced service.
• Strong communication and guest-relations skills.

Responsibilities

• Provide efficient, prompt and courteous service to guests.
• Serve restaurant guests and record orders accurately.
• Maintain mise-en-place and ensure clean, stocked service areas.
• Promote additional sales with a professional, courteous approach.
• Assist supervisors and management in daily restaurant operations.

Skills

Customer service

Upselling

Hospitality knowledge

Communication

Teamwork

Job description

Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you!

About the Role

We are looking for a highly motivated Food and Beverage Assistant to join our dynamic team, specifically focused on supporting weekday mornings. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests.

General Responsibilities

• Provide Efficient, prompt and courteous service
• Serves restaurant guests their orders promptly and courteously
• Accurately records guest orders and serves food and beverage orders
• Checks periodically with guests to see if they would like anything else
• Processes guest checks accurately
• Deals with compliments and complaints reporting them to the manager/supervisor.
• Arranges furniture in the restaurant area as needed
• Ensures that the working area and station is stocked with “mise-en-place” and kept clean and tidy at all times
• Ensures that all items of service and consumable goods meet the required level of service
• Maintains a thorough working knowledge of the restaurant menu, wine and beer list, and content of menu items to be able to advise guests on selection and promote additional sales accordingly
• Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous
• Assists the restaurant supervisors and management in the running of the restaurant and room service operation.
• Confers with the Restaurant Manager concerning set-ups and reservations
• Has full knowledge of alcohol and liquor policies and regulations, and complies fully with them

Other important miscellaneous duties

• Stays current with activities in the hotel by reviewing the communication log book each shift; updates log book for next shift
• Assists the Restaurant Manager when requested
• Attends meetings and training required by the Management
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests