Fleet Support & Booking Coordinator

Ayvens; Dublin; On-site; EUR 28,000 - 38,000; Full time

Job summary

Ayvens in Ireland is expanding its Operations Team. You will be the first point of contact for drivers and customers, helping manage bookings, resolve queries, and ensure day-to-day operations run smoothly.

This role suits someone with customer service, call centre or admin experience who enjoys problem-solving and delivering a great experience, with opportunities to work with garages and suppliers.

Qualifications

• Strong customer service experience (call centre, retail or admin)
• Confident communication skills (phone, email, systems)
• Organised with good attention to detail
• Team player with a positive, can-do approach
• Basic IT skills (Outlook, Excel, systems)

Responsibilities

• Acting as a main contact for driver and customer queries (phone & email)
• Booking services, repairs, and appointments
• Keeping customers updated on progress
• Coordinating with garages and suppliers
• Updating internal systems and records
• Supporting the team to keep vehicles and services running smoothly
• Help resolve issues quickly and professionally

Skills

Customer service

Communication

Attention to detail

Team player

Basic IT skills

Tools

Outlook

Excel

Job description

Ayvens in Ireland is expanding its Operations Team. You will be the first point of contact for drivers and customers, helping manage bookings, resolve queries, and ensure day-to-day operations run smoothly.

This role suits someone with customer service, call centre or admin experience who enjoys problem-solving and delivering a great experience, with opportunities to work with garages and suppliers.