First Line Support Technician for on Bus Systems - Waterford

Bus Eireann; Waterford; On-site; EUR 32,000 - 42,000; Full time

Job summary

Bus Éireann in Waterford is seeking a practical, hands-on operator to join the local operational team. You will regularly check and support onboard systems such as ticket machines, location tracking, CCTV, WiFi and other equipment to ensure daily runs depart depots with functioning gear.

Working with depot staff, central support and suppliers, you will record equipment performance, perform health checks, and carry out audits to keep services running smoothly across 5am starts, 5 days a week with

Responsibilities

• Check and maintain onboard equipment to ensure daily operations.
• Coordinate with depot staff, IT and maintenance to resolve issues.
• Keep records of equipment performance and health checks.

Job description

Bus Éireann is looking for a practical, hands-on individual to join our operational team in Waterford.

In this role, you will help keep our buses running smoothly each day by checking, supporting and looking after key onboard equipment. This includes ticket machines and other systems such as location tracking, communication devices, CCTV, WiFi and similar onboard equipment. 5 over 7 day working arrangement starting at 5am to support daily run out and typically one Sunday in every 4 to carry out health checks, updates and equipment audits .

As part of a local team, your main role is to make sure each bus leaves the depot with a working ticket machine and that other onboard systems are regularly checked and functioning properly.

You will work closely with local depot staff, central support teams, suppliers and other operations teams to quickly resolve any issues that arise. This role requires confidence using technology, keeping accurate records and keeping track of equipment performance. You will work side-by-side with teams such as Maintenance, IT, Cash Office, local operations and AVL (vehicle tracking) to ensure smooth daily operations.

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