Field Service Technician Maintenance & Customer Service

Bystronic Group; Dublin; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Laptop, iPhone and iPad

Tools and equipment provided

Job summary

Bystronic Group is seeking a skilled Field Service Technician to service, install and commission our press brakes across customer sites. You will diagnose complex mechanical, hydraulic, electrical and software faults, perform upgrades and support customers with hands-on training.

The role requires reading electrical and hydraulic documentation, strong troubleshooting, and the ability to travel within the region up to 90% with a company vehicle and full toolset provided.

Qualifications

• Technical qualification in mechanical, electrical, mechatronic or a related engineering field.
• 3+ years of industrial machinery maintenance, installation or field service experience.
• Experience with press brakes, CNC machinery or similar industrial equipment preferred.
• Ability to read electrical, hydraulic and mechanical documentation.

Responsibilities

• Maintain, repair, install and commission Bystronic press brakes.
• Diagnose mechanical, hydraulic, electrical and software faults.
• Perform machine modifications, updates and retrofits.
• Configure CNC/PLC systems and machine parameters.
• Carry out software updates and verify correct machine operation.
• Train customers on machine operation, safety and maintenance.
• Complete service reports and update CRM.
• Order required spare parts and share technical knowledge with colleagues.

Skills

Troubleshooting

Customer focus

Independence

Calm under pressure

Education

Engineering degree or technical qualification

Tools

Press brakes

CNC machinery

Job description

# Field Service Technician Dublin## Who we are. What we do.We are Bystronic - a global technology company passionate about shaping the future of industrial manufacturing. We want to work with people who support us in creating new possibilities for connected sustainable production worldwide.As a leading partner for solutions for sheet metal and material processing, we combine laser cutting technology, press brakes, automation, and software with innovative laser applications for new materials and processes.### What you will be doing**Technical area:*** Maintain, repair, install and commission Bystronic press brakes.* Diagnose complex mechanical, hydraulic, electrical and software-related faults.* Perform machine modifications, updates and retrofits.* Configure and adjust CNC/PLC systems and machine parameters.* Carry out software updates and verify correct machine operation.* Support complex troubleshooting cases and mentor less experienced technicians.**Customer interactions:*** Train customers on machine operation, safety and maintenance.* Provide clear technical advice and take ownership of complex service or quality issues.**Internal collaboration and learning:*** Complete service reports and update technical documentation in CRM.* Order required spare parts and share technical knowledge with colleagues.### Your education & experience* Technical qualification in mechanical, electrical, mechatronic or a related engineering field.* At least 3 years of industrial machinery maintenance, installation or field service experience.* Experience with press brakes, CNC machinery or similar industrial equipment is strongly preferred.* Ability to read electrical, hydraulic and mechanical documentation.### What you need to succeed* Strong hands-on troubleshooting skills.* Customer-focused and able to work independently.* Calm and reliable when dealing with breakdowns and production pressure.* Valid driving licence and availability to travel within the assigned region for up to 90% of working time.### What's in it for you* The opportunity to work with the latest laser cutting, bending and automation technology* Become part of a specialist European Installation Team* International experience working across a variety of customers and countries* Career development opportunities within a global technology organisation* Company vehicle* Laptop, iPhone and iPad* Tools and equipment provided## People power our purposeImagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting industrial manufacturing and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose. As much as we are in a technology business, human beings drive real change.