Field Service Engineer West/Southwest

Cpl; Galway; On-site; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Company car or car allowance

Pension

Health insurance

Job summary

Cpl is seeking a Field Service Engineer to service renal dialysis equipment across the West/Southwest of Ireland. The role includes repair, installation planning, and technical training, with travel across Ireland.

The ideal candidate has a technical background in electronic/electrical/ mechanical/biomedical engineering and around 3 years in medical devices, with strong communication skills and a willingness to travel. A company car or car allowance, pension, and health insurance are included.

Qualifications

• Qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline.
• Approx 3 years experience in medical devices, field based and customer facing role.
• Strong Computer And Communication Skills Essential.
• Previous experience in renal technical services (maintenance & repair) is desirable.

Responsibilities

• Repair equipment at customer sites, both preventive and corrective.
• Lead on installation requirements for renal dialysis units.
• Provide technical support training for products and equipment (local & Germany).
• Develop and maintain technical competency to work independently.
• Willingness to learn and embrace emerging technologies in medical devices.
• Be commercially aware and market oriented.
• Travel flexibly to customers throughout Ireland (32 counties).
• Work with team to achieve objectives; assist with spare parts stock and record keeping.

Skills

Attention to detail

Team player

Problem solving

Communication skills

Multi-tasking

Education

Electronic/Electrical/Mechanical/Biomedical engineering

Job description

We are currently recruiting for a Field Service Engineer for the West/Southwest. This is a permanent, full-time role.

Reporting to: Healthcare Technology Manager

In this role your core responsibilities will include:

• To engage in the technical repair, both preventative and corrective, of equipment at customer sites or other locations.
• To advise and lead on the installation requirements for a renal dialysis unit.
• To undertake technical support training (both locally and in Germany) for products and any other relevant equipment.
• To develop and maintain a level of technical competency to work independently and confidently.
• Willingness to learn and embrace emerging technologies in the dynamic environment of modern medical devices.
• To be commercially aware and market orientated.
• Flexibility to travel to our customers throughout the 32 counties of Ireland.
• To work as part of a team in the achievement of team/organisational objectives
• To work with colleagues in the administration of spare parts stock and other record keeping.
• To work with the team in any other activities which will benefit the team and the customer.

Key Skills:

• Ensures attention to detail.
• Contributes to the team, readily helps or co-operates, encourages reasonable relationships within their team.
• Demonstrates problem solving ability. Uses a structured problem-solving process to obtain results. Clearly identifies root causes of problems. Uses appropriate analyses to generate a variety of options. Evaluates solutions to determine the most suitable course of action.
• Can build rapport. Is outgoing and positive to customers. Relates well to other members of the work team or customers. Displays enthusiasm and is understated in approach.
• Is open and receptive to other people, picks up other peoples’ immediate feelings and emotions and is able to communicate basic information effectively and efficiently.
• Can deal with several tasks at once, is able to cope with most normal situations, is seen as a reasonable individual capable of a healthy give and take relationship. Other individuals are able to present sensitive ideas in their presence. Is willing to compromise without compromising integrity.

Basic Requirements:

• Qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline.
• Approx 3 years experience in medical devices, field based and customer facing role.
• Strong Computer And Communication Skills Essential.
• Previous experience in renal technical services (maintenance & repair) is desirable.
• Comfortable working in a clinical setting and interacting with allied health professionals (e.g. nurses, doctors, biomed engineers)
• Familiar with relevant E.U. Directives for medical devices, e.g. MDR, EN 60601, I.S.O. quality standards.
• Full clean driving license.
• Flexible to travel regularly throughout Ireland, and further as the need arises.
• Must have legal status in place to work in Ireland

Salary approx €50k basis, plus 10% bonus, company car or car allowance, pension, health insurance.