Field Service & Commissioning Engineer

Anderson McQue; Leinster; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Vehicle and equipment provided

Commission and overtime pay

Competitive pension

Life Assurance

Health Insurance

Company Share Participation Scheme

20 days annual leave (increasing to 25)

Annual leave buy/sell scheme

Training and development

Flexible working

Job summary

Anderson McQue in Ireland is looking for a Service Engineer to deliver exceptional service to customers through commissioning and maintaining equipment. The role includes responsibilities such as fault-finding, servicing, and training customers on applications.

The ideal candidate is a qualified Electrician or Mechanical Engineer with several years of field service experience. Benefits include a company vehicle, competitive pension, health insurance, and opportunities for professional growth.

Qualifications

• Qualified Electrician or equivalent trades qualification or qualified Mechanical Engineer.
• Experience in servicing pharmaceutical sites.
• Several years' experience in field service.

Responsibilities

• Provide complete service to all customers, including commissioning and fault-finding.
• Maintain records and stock of spare parts and consumables in the vehicle.
• Participate in the On-Call Engineer Rota and provide telephone support.

Skills

Field service experience

Customer relations

Team collaboration

Flexibility

Education

Qualified Electrician or Mechanical Engineer

Job description

Overview

Our client is a multinational and multicultural company which provides great career progression opportunities to the right person.

Job Function: Deliver ‘Excellence every day’ to customers through commissioning, fault‑finding, servicing, maintaining, repairing, calibrating and validating all equipment and applications within the Business Portfolio.

Key Responsibilities

Service & Commissioning: Provide a complete level of service to all customers on site to include commissioning, fault‑finding, servicing, maintaining, repairing, calibrating and validating all equipment and applications within the Business Portfolio. To deliver “Service Excellence” and always ensure customer satisfaction. Maintain all records and appropriate paperwork. Carry and maintain an up‑to‑date stock of spare parts and consumables in the Company vehicle and maintain this stock and equipment in good order.

Participate in the On‑Call Engineer Rota. Proactively work with the Head of Industrial Field Service, communicating customer feedback, sales and training opportunities. Provide onsite briefings, tours, induction / training to customers and to colleagues. Comply with departmental changes improving operations of the Service Department. Provide telephone support as and when required. Review technical documentation and write technical reports accurately in English. Attend training courses when required and acquire a good working knowledge of the Company’s Equipment and Applications.

Health & Safety

Adhere to safety and health regulations and obligations. Ensure that all equipment and products are left in a safe manner. Adhere to site rules and participate in site inductions as and when required. Always represent the Company professionally on site and wear the company branded clothing and personal protective equipment supplied.

Ad Hoc Duties

Provide coverage within the Industrial Service Team during periods of absence which may mean you having to travel to client sites within Ireland. Attend meetings and training events offsite which may require to be away from home overnight. Any other Ad Hoc duties as required.

Requirements & Core Competencies

• Qualified Electrician or equivalent trades qualification or qualified Mechanical Engineer
• Experience in servicing pharmaceutical sites
• MEP (Mechanical, Electrical, Plumbing)
• Several years' experience in field service
• Represent company in a professional manner when dealing directly with customers/visiting customers' sites
• Team player
• Flexibility

Compensation & Benefits

• Vehicle, equipment and full training will be provided
• Commission, OT pay
• Competitive pension
• Life Assurance
• Health Insurance
• Company Share Participation Scheme
• 20 days annual leave (increasing with every year up to 25 days)
• Annual leave buy/sell scheme
• Training and development
• Flexible working
• Opportunity to work and grow with a multinational company