Field Applications Engineering Manager

Jobtailor; Tullamore; On-site; EUR 140,000 - 210,000; Full time

Job summary

Jobtailor is seeking a senior leader to develop and drive the global customer engagement strategy across regions. You will lead the Field Applications Engineering team, coordinate field activities, and ensure delivery against technical standards.

You will manage multi-regional projects, align commercial and technical delivery, and mentor teams to raise maturity and capabilities across the organization.

Qualifications

• 8–12 years’ experience in technical consulting or related disciplines.
• Leadership experience managing technical teams.
• Strong customer-facing and stakeholder management skills with builders, OEMs, integrators, or industrial customers.
• Proven project management and multi-regional resource planning experience.
• Budget ownership or P&L experience.

Responsibilities

• Develop and drive the global customer engagement strategy.
• Lead, mentor, and develop the Field Applications Engineering team.
• Coordinate field activities across regions and projects.
• Monitor project execution against technical standards and delivery expectations.
• Escalate and resolve technical and operational risks.

Skills

Global engagement strategy

Technical team leadership

Project management

Stakeholder management

Budget ownership

Resource planning

Quality standards

Knowledge sharing

Education

NFQ Level 7+ Engineering/IT/Business

Management qualification (ILM/CIPD/MBA module)

Tools

PMP/PRINCE2

Job description

• Develop and drive the global customer engagement strategy
• Support strategic customer, builder, and OEM relationships across all regions
• Influence project specifications and solution design through early-stage engagement
• Lead, mentor, and develop the global Field Applications Engineering team
• Establish consistent engagement methodologies, technical practices, and customer-facing standards
• Facilitate knowledge sharing, best-practice adoption, and succession planning
• Own the global vehicle commissioning quality framework, including standards, sign-off procedures, and quality gates
• Coordinate field application activities across multiple regions and projects
• Allocate engineering resources globally and own the Field Applications function budget
• Monitor project execution against technical standards and delivery expectations
• Escalate and resolve technical and operational risks
• Establish frameworks to assess builder and OEM technical capabilities
• Drive customer self-sufficiency and technical maturity initiatives
• Identify capability gaps and develop improvement programmes, training, and support strategies
• Support development and delivery of professional services, managed services, and pre-configured solutions
• Identify and develop revenue-generating services with Technical and Commercial leadership
• Collaborate on technical standards, governance, quality metrics, and continuous improvement
• Align commercial commitments with technical delivery capabilities
• Monitor project outcomes, customer feedback, and team performance
• Lead lessons-learned reviews and corrective actions
• Develop standardised processes, templates, and methodologies
• Represent ACETECH’s technical partnership capability to senior builder and OEM stakeholders
• Report to the Director of Technical Partnerships and collaborate with Technical and Commercial Directors and the Field Applications Quality Representative

Requirements

• 8–12 years’ experience in technical consulting, applications engineering, systems integration, or related disciplines
• Substantial leadership experience managing technical teams, including through supervisory or team-lead tiers
• Strong customer-facing and stakeholder management skills with builders, OEMs, integrators, or industrial customers
• Proven project management and resource planning capability across multiple concurrent projects or regions
• Demonstrable departmental budget or P&L ownership experience
• Ability to balance commercial objectives with technical nuances
• Prior experience managing globally distributed teams across multiple regions or time zones is desirable
• Experience developing professional or managed services revenue streams is desirable
• Experience in emergency services, public safety, or blue-light vehicle sectors is desirable
• Degree at Level 7 or above on Ireland’s NFQ, or internationally recognised equivalent, in Engineering, Information Technology, Business, or a related discipline; or equivalent professional experience at management level
• Full, clean driving licence
• Valid passport for frequent international travel
• Formal management qualification such as ILM, CIPD, or an MBA module is desirable
• Project management certification such as PMP or PRINCE2, or recognised leadership/management certification, is desirable
• English required
• Additional languages highly desirable

Core Competencies

Demonstrates extensive experience in developing global customer engagement strategies and managing technical teams, with a strong focus on project management, resource planning, and stakeholder management. Proven ability to balance commercial objectives with technical requirements while driving continuous improvement and quality standards.

Highest-signal resume keywords

• Global Customer Engagement Strategy
• Technical Team Leadership
• Project Management
• Stakeholder Management
• Budget Ownership

ATS Optimization Keywords

Hard Skills

• Technical Consulting
• Applications Engineering
• Systems Integration
• Resource Planning
• Quality Framework Development
• Process Standardization
• Revenue Generation
• Technical Capability Assessment
• Project Execution Monitoring
• Training Development

Soft Skills

• Customer-Facing Skills
• Mentoring
• Collaboration
• Knowledge Sharing
• Problem-Solving

Certifications & Qualifications

• Project Management Certification
• Formal Management Qualification
• ILM
• CIPD
• MBA Module

Industry Keywords

• OEM Relationships
• Field Applications Engineering
• Emergency Services
• Public Safety
• Blue-Light Vehicle Sectors