Facilities Operative

C&W Services (S); Dublin; On-site; EUR 26,000 - 34,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Operative for a Dublin client site. You will help keep the building functional, safe and welcoming, handling room moves, maintenance tasks and reactive tickets to ensure a great workplace experience.

You will work as part of the on-site facilities team, supporting service delivery with a customer-focused approach and ensuring all areas are ready for daily operations and visitors.

Qualifications

• 1-3 years' experience required.
• Strong communication and customer service skills.
• Ability to lift 15 kgs.

Responsibilities

• Coordinate daily tasks and respond to reactive tickets and PMs per SLAs.
• Support with room moves and changes, and service requests via ServiceNow / Famis.
• Provide a friendly, helpful, engaging approach to team members and customers.
• Support all workplace services to ensure spaces (games rooms, workstations, meeting rooms) function well.
• Manage office supplies, furniture moves, mailroom deliveries and meeting room checks.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Interpersonal skills

Job description

Facilities Operative

Job Description Summary

The Facilities Operative is a key member of the Cushman & Wakefield onsite account team for the Workday client. This individual shall provide a positive experience at the client's offices, ensuring the building is functional, safe and providing a great workplace experience.Performs a variety of operational functions in support of the Facility Services organization and in accordance with established policies, procedures, systems, guidelines, and objectives. This position provides support in the areas of room moves and changes, maintenance tasks, some reactive ticket solutioning, and ensuring all customer facing areas are ready for receiving customers throughout the day, providing all services as per FM provision.

Job Description

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm's 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

We have an exciting opportunity for a talented Facilities Operative to join our market-leading Global Occupier Services business, working with a prestigious client based in Dublin.

Facilities Operative for Cushman & Wakefield at Workday

Global Occupier Services

Dublin

Principal Responsibilities

• Co ordinates with FSA the daily tasks required and responding to reactive tickets and PPMs throughout the day and according to SLAs
• Support customers with issues and ensure any requests are channeled through the Service now / Famis tools
• Provide a friendly, helpful, engaging approach to team members and customers
• Supports with all areas of workplace support to ensure services are functioning and providing best workplace experience - these tasks include but not limited to :
• Moves, changes and exits
• General upkeep of all workplace areas such as games rooms, - workstations, meeting rooms and common areas
• Management of office supplies and stationery points
• Furniture moves as required
• Mailroom deliveries adhoc
• Meeting room checks and floor walk checks
• Monthly van assistance
• General maintenance and repair of internal and external fabric and equipment
• Snack program support deliveries and set up as required

Personal attributes

• 1-3 years' experience required
• Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills
• Ability to work independently and manage one's time
• Ability to keep information organized and confidential
• Ability to lift 15 kgs

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.