Facilities Coordinator

ABM Ireland; Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

ABM Ireland is seeking two Facilities Coordinators to join our help desk team and provide office-based support to our customers and engineering teams. The successful candidate must have solid multi-tasking skills and be detail driven, with a view to developing a career in facilities management.

Responsibilities include coordinating with customers, engineers and subcontractors, creating and updating jobs in our inhouse system, assigning work, and ensuring compliance with statutory requirements.

Qualifications

• Must be fluent English speaker and be permitted to work in Ireland.
• Minimum one year experience in a fast-paced dynamic customer service environment.
• Excellent communication and customer care skills.
• Technical aptitude and IT skills.
• Organisational, attention to detail and problem-solving skills.
• Technical background in facilities management / trades / mechanical / electrical - desirable but not essential.

Responsibilities

• Communicating with customers, engineers, and subcontractors to ensure client requirements are met.
• Creating jobs on inhouse system and progress to close stage.
• Assigning work to engineers and subcontractors.
• Updating job details in real time on inhouse system.
• Following up on works to ensure compliance with statutory requirements is completed.
• Working closely with the Contract Management Team and escalating any urgent issues

Skills

Fluent English

Customer service experience

Communication skills

IT skills

Organisational skills

Problem-solving

Job description

ABM Ireland is seeking for Facility Coordinators to join our Operations department.

Purpose:

We are looking for two Facilities Coordinators to join our help desk team and provide office-based support to our customers and engineering teams. The successful candidate must have solid multi-tasking skills and be detail driven. This is an excellent opportunity for someone who would like to develop a career in this growing sector.

A background in facilities management or related environment like engineering, construction, mechanical and electrical, or technology would be ideal but not essential. Your experience and capability are more important to us than qualifications.

Responsibilities:

• Communicating with customers, engineers, and subcontractors to ensure client requirements are met.
• Creating jobs on inhouse system and progress to close stage.
• Assigning work to engineers and subcontractors.
• Updating job details in real time on inhouse system.
• Following up on works to ensure compliance with statutory requirements is completed.
• Working closely with the Contract Management Team and escalating any urgent issues

Experience:

• Must be fluent English speaker and be permitted to work in Ireland.
• Minimum one year experience in a fast-paced dynamic customer service environment.
• Excellent communication and customer care skills.
• Technical aptitude and IT skills.
• Organisational, attention to detail and problem-solving skills.
• Technical background in facilities management / trades / mechanical / electrical - desirable but not essential.

Job Location:

Clondalkin, Dublin 22

39 hours per week (8:30- 17:00 Monday – Thursday & 8:30 – 16:00 Friday)

Who we are?

We at ABM, are a global team of 100,000+ dedicated professionals committed to providing safe and healthy spaces where people live, work, and travel. For over a century, we've been serving communities around the world, delivering exceptional facility solutions to businesses of all sizes.

From schools and commercial buildings to hospitals, data centers, manufacturing plants, and airports, we help keep every space open and operating smoothly. But more than that, we believe in putting people first. We know that safe and clean environments are crucial for everyone's well-being, and we take that responsibility seriously. That's why people everywhere count on ABM to deliver the services they need to thrive.

A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential facility services and forward-looking performance solutions across a wide range of industries – from commercial real estate, healthcare, education, technology and data, manufacturing, pharmaceutical and life sciences and more.

With regional operations based in Dublin, Belfast, and Cork, ABM is home to more than 2,300 team members across the Republic of Ireland and Northern Ireland.

Founded in 1909, ABM serves over 20,000 clients throughout the United States, United Kingdom, Republic of Ireland, and other international locations.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. ABM welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of our recruitment process and should call 01 679 2288 to request same.