F&B Duty Manager

Faithlegg Hotel; Waterford; On-site; EUR 30,000 - 42,000; Full time

Job summary

Faithlegg Hotel is seeking an experienced Food & Beverage Duty Manager to support HODs in developing and maximizing opportunities across outlets. You will lead a large team, drive guest satisfaction and ensure standards are met through training and system audits.

The role requires at least two years of supervisory F&B experience in a four-star hospitality setting, with excellent communication and relationship-building skills. An advantage is a Hotel & Catering Management qualification.

Qualifications

• Minimum two years’ Food & Beverage supervisory level experience in a 4-star hospitality setting.
• Excellent communication and relationship-building skills.
• Ability to lead and motivate a team to deliver high standards of guest service.

Responsibilities

• Work closely with the Food & Beverage team to deliver current offerings and promotions to generate revenue streams.
• Assist in planning, organizing, controlling and reviewing service and systems to provide the best possible guest experience.
• Lead a large team with enthusiasm and genuine care for guests.
• Oversee day-to-day operations of F&B outlets ensuring adequate staffing and supervision.
• Assist in training team members to required standards and audit F&B standards and systems.
• Coordinate stock takes with HODs and deal professionally with guest feedback and complaints.
• Ensure HACCP and health & safety standards are maintained.
• Support in running all F&B outlets in the absence of the HOD.

Skills

Team leadership

Guest service

Communication

Training

Education

Hotel & Catering Management qualification

Job description

Location: On site / Faithlegg, Faithlegge, Co. Waterford, Ireland
job type: Permanent / Full-time
Sector and subsector: Arts | Hospitality
Salary: Negotiable salary

An experienced and ambitious Food and Beverage Duty Manager who will be primarily focused on assisting and collaborating with HOD’s to develop and maximise opportunities in all food and beverage outlets; assist in the development, motivation and leading the team, while achieving key targets.

Key Responsibilities

• Work closely with the Food & Beverage Team to deliver current product offerings, create new ideas and promotions to generate new revenue streams;
• To assist in planning, organising, controlling and review of service and systems to provide the best possible service to guests;
• To lead a large team with enthusiasm, eagerness and with a genuine care for guests.
• To oversee the day-to-day operation of food and beverage outlets ensuring they are adequately staffed and supervised;
• To assist in ensuring that team members are trained to the required standard within agreed timeframes;
• To assist in the development and auditing of standards and systems within the F&B areas;
• To work with each HOD to ensure stock takes as required are carried out;
• Deal professionally with guest complaints and feedback.
• Ensure HACCP and health & safety standards are maintained.
• To assist in the running of all F&B Outlets in the absence of HOD.

Experience Expected:

• Trustworthy, energetic, ambitious, hardworking and results orientated;
• Dynamic person with the natural ability to build rapport and maintain effective and trusting relationships with guests/clients, suppliers and colleagues;
• Motivates, inspires and empowers others to improve performance;
• Minimum of two years’ Food & Beverage supervisory level experience within the 4 Star Hospitality sector;
• Hotel & Catering Management Qualification an advantage but not essential;
• Have excellent communication and relationship building skills;
• Ability to lead and motivate a team to deliver high standards of guest service;
• Experience of employee training and development;

An excellent opportunity for a candidate with enthusiasm and vision