F&B Duty Manager — Lead Guest Experience & Team

Faithlegg Hotel; Waterford; On-site; EUR 30,000 - 42,000; Full time

Job summary

Faithlegg Hotel is seeking an experienced Food & Beverage Duty Manager to support HODs in developing and maximizing opportunities across outlets. You will lead a large team, drive guest satisfaction and ensure standards are met through training and system audits.

The role requires at least two years of supervisory F&B experience in a four-star hospitality setting, with excellent communication and relationship-building skills. An advantage is a Hotel & Catering Management qualification.

Qualifications

• Minimum two years’ Food & Beverage supervisory level experience in a 4-star hospitality setting.
• Excellent communication and relationship-building skills.
• Ability to lead and motivate a team to deliver high standards of guest service.

Responsibilities

• Work closely with the Food & Beverage team to deliver current offerings and promotions to generate revenue streams.
• Assist in planning, organizing, controlling and reviewing service and systems to provide the best possible guest experience.
• Lead a large team with enthusiasm and genuine care for guests.
• Oversee day-to-day operations of F&B outlets ensuring adequate staffing and supervision.
• Assist in training team members to required standards and audit F&B standards and systems.
• Coordinate stock takes with HODs and deal professionally with guest feedback and complaints.
• Ensure HACCP and health & safety standards are maintained.
• Support in running all F&B outlets in the absence of the HOD.

Skills

Team leadership

Guest service

Communication

Training

Education

Hotel & Catering Management qualification

Job description

Faithlegg Hotel is seeking an experienced Food & Beverage Duty Manager to support HODs in developing and maximizing opportunities across outlets. You will lead a large team, drive guest satisfaction and ensure standards are met through training and system audits.

The role requires at least two years of supervisory F&B experience in a four-star hospitality setting, with excellent communication and relationship-building skills. An advantage is a Hotel & Catering Management qualification.