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Job summary
A leading travel management company is seeking an Executive / VIP Business Travel Consultant to provide exceptional service to corporate clients. The role requires a strong background in premium customer service and GDS experience. You will manage complex travel itineraries and ensure a seamless travel experience. Candidates should possess excellent communication skills and the ability to operate calmly under pressure. This remote position is based in Ireland, with the opportunity to work alongside a dedicated team and make a significant impact in the industry.
Qualifications
Experience in delivering premium customer service in travel or hospitality.
Strong understanding of contact center performance metrics.
Ability to remain calm under pressure and manage complex itineraries.
Responsibilities
Manage end-to-end corporate travel for Executive and VIP clients.
Handle urgent travel disruptions with empathy and precision.
Deliver a seamless, anticipatory service experience for travelers.
Skills
High-touch customer service
GDS experience
Communication skills
Organizational skills
Attention to detail
Tools
Amadeus
Sabre
Galileo
Job description
A leading travel management company is seeking an Executive / VIP Business Travel Consultant to provide exceptional service to corporate clients. The role requires a strong background in premium customer service and GDS experience. You will manage complex travel itineraries and ensure a seamless travel experience. Candidates should possess excellent communication skills and the ability to operate calmly under pressure. This remote position is based in Ireland, with the opportunity to work alongside a dedicated team and make a significant impact in the industry.