Evening Store Supervisor: Lead & Inspire Customer Service

Centra; Naas; On-site; EUR 32,000 - 42,000; Full time

Job summary

Centra in Naas is seeking an Evening Supervisor to lead a team on Monread Rd. The role focuses on delivering exceptional customer service, managing daily store operations and maintaining Centra brand standards.

You will coach and support staff, handle customer queries, and ensure smooth merchandising and layout changes. Experience in customer service and a proactive, team-oriented approach are essential for success.

Qualifications

• Minimum 1 year of customer service experience.
• Excellent communication skills.
• Ability to work in a fast-paced environment and multi-task.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working

Skills

Customer service

Communication

Job description

Centra in Naas is seeking an Evening Supervisor to lead a team on Monread Rd. The role focuses on delivering exceptional customer service, managing daily store operations and maintaining Centra brand standards.

You will coach and support staff, handle customer queries, and ensure smooth merchandising and layout changes. Experience in customer service and a proactive, team-oriented approach are essential for success.