Evening Porter

Talbot Hotel Cork; Cork; On-site; EUR 25,000 - 30,000; Full time

Job summary

Talbot Hotel Cork is seeking an experienced Evening Porter to join our growing team. You will arrive on time in proper uniform, uphold four-star standards, and ensure guests receive a warm, personalised welcome.

Responsibilities include assisting front office, setting up meeting rooms, delivering room service when required, maintaining hygiene, and upselling Talbot Collection products and services. You will work in Cork's vibrant hospitality environment, contributing to a memorable guest

Qualifications

• Experience in hospitality or hotel front-of-house.
• Able to work evenings and weekends.
• Committed to high hygiene standards.

Responsibilities

• Arrive for work on time and in proper uniform, and adhere to clocking procedures.
• Set up, break down and reset meeting rooms according to weekly function sheets.
• Liaise with front office regarding guest requirements and requests.
• Deliver room service when required and assist other departments as needed.
• Maintain high hygiene, safety and four-star standards at all times.
• Upsell Talbot Collection products and services where possible.

Skills

Customer service

Communication

Hospitality

Attention to detail

Teamwork

Job description

Talbot Hotel Cork, part of the Talbot Collection are currently recruiting for an experienced Evening Porter to join our growing team.

The Talbot Collection are one of the Best Places to Work in Hospitality 2026 as awarded by the Great Place to Work. Come experience it for yourself and join our team.

Overall Job Purpose

To ensure that all guests receive a warm, memorable and personalised welcome. Ensuring that guest needs are anticipated and that any requests are actioned. Complete tasks accurately and within given deadlines.

Role Specific Duties:

• To arrive for work on time and in proper uniform.
• To adhere to company's Clocking Procedure
• To ensure a high standard of personal hygiene and grooming.
• To ensure meeting & event rooms are properly set up, broken down and reset according to the weekly function sheets;
• To liaise with front office regarding all aspects of client's requirements
• To set up and deliver room service requests when required
• Assist other departments as and when required and according to company standards.
• Follow rigidly and observe all hygiene regulations.
• Oversee the general upkeep of public & staff areas
• To anticipate guest needs at all times
• To carry out our customer relations policy ensuring that we maintain 4 Star standards.
• To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005.
• To report and where possible take action on incidents of accidents or damage in the Hotel.
• To familiarise and adhere to Company Policies and procedures as outlined in your staff handbook.
• To ensure that necessary steps are taken to safeguard Company money, goods, and assets.
• To report any customer comments to Management.
• To be proactive in maintaining energy efficiency within the Hotel.
• To establish and maintain a good working relationship with other members of staff and Management at all times.
• To familiarise yourself and to carry out duties laid out in the departmental S.O.P. manual.
• To deal with customer complaints in an efficient and professional manner and to notify Management of these.
• To upsell the Company products and services where possible.
• Any other sundry task not mentioned but within the scope of the job

Additional Duties

• To ensure excellent customer service at all times in line with the Talbot Collection Customer Service Programme, 'Empower Your Excellence', recognising that you are an 'Ambassador' of the Talbot Collection at all times;
• To ensure professionalism and integrity at all times when communicating with both internal and external guests;
• Serve guests in the Bar and Bistro and also do room service.
• To make certain that the four star standard of the hotel is portrayed in all your actions and dealings with internal and external guests alike;
• To establish and maintain a good working relationship with your colleagues and management at all times;
• To have total product knowledge of each properties services and facilities, and a complete knowledge of Talbot Collections product offering as a whole;
• To familiarise and adhere to company policies and procedures as outlined in the staff handbook;
• To be present and punctual for all in-house/external training programmes when requested;
• To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005;
• To take a proactive involvement in Health and Safety ensuring to report and where possible take action on incidents of accidents or damage in the Hotel;
• To be proactive in maintaining energy efficiency within the Hotel;
• To comply with all policies and directives of the Collection;
• Any other sundry task not mentioned but within scope of the job.