Equipment Hire Controller - Customer Ops & Sales

KDM HIRE; Castlereagh; On-site; EUR 24,000 - 34,000; Full time

Job summary

KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland’s leading equipment rental companies. With over 35 years of experience within the industry, our passion remains the same to simply do ‘whatever it takes’ to deliver quality equipment and services to our customers.

We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy.

Qualifications

• Previous experience in a similar role.
• Knowledge of tools and small plant equipment.
• Good organisational skills and high attention to detail.
• Excellent communication skills with a strong customer service focus.
• Actively takes ownership of tasks and takes pride in their work.
• Good computer skills.
• The ability to work under pressure in a busy fast paced office

Responsibilities

• Build customer relations by phone and in person.
• Process rental orders, handle payments and manage associated paperwork.
• Contribute to the day to day running of a busy trade counter.
• Advise customers on the proper use of equipment and demonstrate operation when necessary.
• Retail sales and merchandising the shop, ensure full stock of products.
• Liaise with the transport team to ensure equipment availability and timely deliveries.
• Maintain a clean, organised and safe work area.
• Ensure delivery contracts are signed and returned.
• Contact customers about delivery/collection details.
• Handle general transport admin tasks.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Ownership

Computer skills

Pressure tolerance

Job description

KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland’s leading equipment rental companies. With over 35 years of experience within the industry, our passion remains the same to simply do ‘whatever it takes’ to deliver quality equipment and services to our customers.

We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy.