Entry Administrator - Customer Care & Career Growth

Specsavers; Roscommon; On-site; EUR 29,000 - 31,000; Full time

Benefits offered by this job

€14.15ph

Full Time 40 hours

Specsavers Perks – our discounted bene

Annual Headspace subscription

WeCare – UK confidential employee helP

Professional development opportunities

Regular team events

Job summary

Specsavers on Dawson Street, Ireland, is seeking an Administrator to warmly welcome customers and support daily store operations. The role focuses on phone handling, appointment confirmations, and basic admin tasks with no heavy experience required.

You’ll receive strong training and opportunities to develop across business areas, with the backing of experienced Opticians and Technicians. This is a full-time position offering 40 hours per week and opportunities for progression within Specsavers.

Qualifications

• No prior experience required and no need for heavy qualifications.
• Willingness to learn and develop across business areas.
• Passionate, hardworking individual who can warmly welcome customers.

Responsibilities

• Answering phone enquiries
• Confirming appointments and verifying entitlements for PRSI/Medical card funded appointments
• Dealing with customer enquiries regarding contact lenses and processing payments, setting up direct debits
• Submitting HSE Medical card claims and reconciling payments
• PR work / coordination

Skills

Phone handling

Customer service

Administration basics

Job description

Specsavers on Dawson Street, Ireland, is seeking an Administrator to warmly welcome customers and support daily store operations. The role focuses on phone handling, appointment confirmations, and basic admin tasks with no heavy experience required.

You’ll receive strong training and opportunities to develop across business areas, with the backing of experienced Opticians and Technicians. This is a full-time position offering 40 hours per week and opportunities for progression within Specsavers.