Trainee Optical Assistant - Customer Care & Training

Specsavers; Munster; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Training and development opportunities

Access to latest clinical technology

Regular team events

Job summary

Specsavers in Opera Lane, Munster, Ireland, is seeking a Trainee Optical Assistant. You’ll work to create an outstanding store environment, delivering excellent customer care and support for our customers and team. No prior optics experience is required—training and development are provided to help you grow.

The role emphasizes teamwork, strong communication, and willingness to learn while offering a clear pathway into the optics field and patient-focused service with a leading retailer.

Qualifications

• Customer service mindset and focus on helping customers.
• Ability to work well in a team and support colleagues.
• Proactive approach to learning new skills and processes.
• Confidence using IT systems and software in-store.
• Effective communication and listening skills.
• Open to feedback and development with guidance.

Responsibilities

• Provide excellent customer service and assist customers in-store.
• Support daily store operations and patient care.
• Utilise IT systems to process transactions and records.
• Collaborate with colleagues to maintain a welcoming environment.
• Be prepared to learn on the job and engage in training.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Willingness to learn

Feedback openness

Job description

Specsavers in Opera Lane, Munster, Ireland, is seeking a Trainee Optical Assistant. You’ll work to create an outstanding store environment, delivering excellent customer care and support for our customers and team. No prior optics experience is required—training and development are provided to help you grow.

The role emphasizes teamwork, strong communication, and willingness to learn while offering a clear pathway into the optics field and patient-focused service with a leading retailer.