EMEA Program Delivery Lead – Security & Governance

IE_CHUBB Chubb Ireland; Dublin; On-site; EUR 120,000 - 160,000; Full time

Job summary

Chubb Fire & Security Ireland seeks a senior leader to drive EMEA program governance and leadership across the electronic security project portfolio. You will harmonise standards, governance processes, and performance metrics while guiding in-country project managers and delivery teams to deliver projects on time, within scope and with quality.

The role partners with GSOC, engineering, QEHS and commercial functions to ensure compliance with contracts, SLAs and regulatory obligations.

Responsibilities

• Provide strategic oversight of the EMEA electronic security project portfolio.
• Lead and govern a network of in-country Project Managers and delivery teams responsible for execution of electronic security installation projects.
• Establish and maintain consistent project management frameworks, standards, governance processes, and performance measures across the region.
• Drive accountability for delivery performance while enabling local teams to successfully manage project execution.
• Act as the senior escalation point for project delivery risks, issues, and customer concerns.
• Ensure all projects are delivered in accordance with contractual commitments, customer specifications, corporate standards, and agreed SLAs.
• Monitor project portfolio performance against key delivery metrics including schedule, quality, financial performance, safety, and customer satisfaction.
• Maintain strong relationships with strategic customers and key stakeholders throughout the region.
• Lead customer governance reviews and performance meetings.
• Ensure effective management and resolution of customer escalations.
• Develop and manage program performance dashboards, KPIs, scorecards, and SLA measurements across the EMEA portfolio.
• Monitor project status and portfolio health through regular reviews with country teams.
• Provide meaningful analysis of trends, risks, challenges, resource requirements, and opportunities for improvement.
• Prepare and present monthly, quarterly, and ad hoc executive summaries to the Executive Leadership Team.
• Deliver concise, data-driven reporting on portfolio performance, customer satisfaction, project delivery outcomes, financial health, and operational risks.
• Ensure compliance with company policies, customer requirements, security standards, and local regulatory obligations.
• Oversee project quality assurance programs and governance reviews.
• Monitor and mitigate delivery, operational, financial, and compliance risks across the region.
• Support audits, corrective action programs, and continuous improvement initiatives.
• Champion best practices in project delivery, safety, quality, and security operations.
• Monitor regional project budgets, forecasts, resource utilisation, and financial performance.
• Review financial risks, project variances, and recovery plans with country teams.
• Support strategic planning and resource allocation decisions across EMEA.
• Ensure efficient utilisation of internal and external resources to support business objectives.

Job description

Chubb Fire & Security Ireland seeks a senior leader to drive EMEA program governance and leadership across the electronic security project portfolio. You will harmonise standards, governance processes, and performance metrics while guiding in-country project managers and delivery teams to deliver projects on time, within scope and with quality.

The role partners with GSOC, engineering, QEHS and commercial functions to ensure compliance with contracts, SLAs and regulatory obligations.