EMEA Director, Operational Excellence & Workflow

Vantage Data Centers LLC; Dublin; On-site; EUR 150,000 - 210,000; Full time

Benefits offered by this job

Health and welfare benefits

Retirement plan

Paid leave

Job summary

Vantage Data Centers seeks a Director, Business Operations, EMEA to lead enterprise process strategy and scale across the EMEA data center portfolio. You will own end-to-end workflows, governance, and cross-functional execution with partners in Portfolio Management, Enterprise Architecture, Global IT, and regional stakeholders.

The role requires 10+ years in operational transformation, strong ServiceNow, ITIL, and data-center experience, plus executive presence to drive disciplined execution and

Qualifications

• 10+ years of progressive leadership in enterprise-scale operational transformation.
• Experience harmonizing workflows across multi-site data center environments.
• Experience in ITIL-aligned service management within data center operations.
• Experience leading enterprise workflow platforms such as ServiceNow.
• Ability to influence executive stakeholders and lead matrixed teams.

Responsibilities

• Define and lead enterprise workflow architecture across EMEA Operations.
• Harmonize end-to-end processes with enterprise standards and governance.
• Align workflow design with enabling technology platforms and data systems.
• Establish scale-readiness criteria and governance forums.
• Collaborate with Global IT, Enterprise Architecture, and Portfolio Management.
• Provide performance insights with KPIs and reporting alignment.

Skills

Workflow architecture

Portfolio governance

Process redesign

ITIL

Executive communication

Matrix leadership

Education

Bachelor’s degree

Master’s degree preferred

Tools

ServiceNow

Job description

Vantage Data Centers seeks a Director, Business Operations, EMEA to lead enterprise process strategy and scale across the EMEA data center portfolio. You will own end-to-end workflows, governance, and cross-functional execution with partners in Portfolio Management, Enterprise Architecture, Global IT, and regional stakeholders.

The role requires 10+ years in operational transformation, strong ServiceNow, ITIL, and data-center experience, plus executive presence to drive disciplined execution and