Director, EMEA Infrastructure Operations & Process Excellence

Vantage Data Centers; Dublin; On-site; EUR 140,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement plan

Above-market compensation

Job summary

Vantage Data Centers is seeking a Director of EMEA Operations Process System to define scalable workflows across Site Operations, Reliability Engineering, and Customer Experience. You will own the architecture, governance, and execution standards to enable rapid portfolio expansion with reduced friction.

The role requires leading cross-regional initiatives, partnering with Global IT and Enterprise Architecture to harmonize workflows and drive disciplined transformation across data center

Qualifications

• Bachelor's degree required.
• Master's degree in related field a benefit.
• Lean, Six Sigma, ITIL, or equivalent process certification preferred.
• 10+ years of progressive leadership experience in enterprise-scale operations.
• Experience harmonizing workflows across multi-site environments.
• Experience with data-center operations or mission critical settings preferred.
• Experience leading or partnering on enterprise workflow platforms such as ServiceNow.

Responsibilities

• Define and lead the EMEA Operational Process System to enable scalable execution across Vantage’s data center portfolio.
• Establish end-to-end workflows across sites and functions with clear ownership and escalation paths.
• Govern and harmonize process standards, ensuring live-operations readiness before scaling.
• Align process design with enabling technologies and enterprise standards.
• Drive measurable performance through KPIs and governance mechanisms.
• Collaborate with Global IT, Enterprise Architecture, and regional stakeholders to reduce friction.

Skills

Enterprise workflow

Portfolio governance

Executive influence

Cross-functional collaboration

Education

Bachelor's degree

Master's degree (benefit)

Lean/Six Sigma/ITIL cert (preferred)

Tools

ServiceNow

Job description

Vantage Data Centers is seeking a Director of EMEA Operations Process System to define scalable workflows across Site Operations, Reliability Engineering, and Customer Experience. You will own the architecture, governance, and execution standards to enable rapid portfolio expansion with reduced friction.

The role requires leading cross-regional initiatives, partnering with Global IT and Enterprise Architecture to harmonize workflows and drive disciplined transformation across data center