Education Sector MIS Analyst (Hybrid)

HEAnet & EduCampus; Dublin; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Work-Life Balance framework

Flexible start/finish times

Health insurance for employees

Defined contribution pension scheme

Ongoing Wellbeing initiatives

Employee Assistance Programme (EAP)

Tax Saver Ticket scheme

Cycle to Work scheme

Professional education support

Training & development initiatives

Job summary

Asiera, formerly HEAnet and EduCampus, seeks an experienced Business Analyst to join the MIS Programme Management team on a permanent contract in Dublin. The role offers a flexible Work‑Life Balance Framework, allowing up to three days work from home weekly, with at least two days in the office.

The Business Analyst will help deliver large MIS programmes for higher education sector clients, mapping current and future processes and documenting system changes.

Qualifications

• Degree or equivalent academic/professional qualification.
• Minimum three years’ experience in a business analysis role with proven experience developing business process documentation and stakeholder engagement.
• Knowledge of programming, system design, IT infrastructure and database concepts.
• Proven knowledge and experience of business analysis approaches, tools and techniques.

Responsibilities

• Meet with stakeholders to gather and analyse requirements.
• Analyse workflows to create process maps and identify improvements.
• Develop functional specifications for system enhancements.
• Participate in User Acceptance Testing (UAT) to ensure functionality and usability.
• Monitor major cases in supplier ticketing systems to track issues.
• Collaborate with internal and supplier teams to resolve issues.
• Prepare material and provide training to end‑users during and after implementation.
• Contribute as a key team member upgrading systems or implementing new ones.

Skills

Business analysis

UAT testing

Stakeholder engagement

Education

Bachelor's degree or equivalent

Tools

Ellucian Banner

Job description

Asiera, formerly HEAnet and EduCampus, seeks an experienced Business Analyst to join the MIS Programme Management team on a permanent contract in Dublin. The role offers a flexible Work‑Life Balance Framework, allowing up to three days work from home weekly, with at least two days in the office.

The Business Analyst will help deliver large MIS programmes for higher education sector clients, mapping current and future processes and documenting system changes.