eBusiness Support Specialist

Hollybank Trustees Ltd; Limerick; Hybrid; EUR 31,000 - 38,000; Full time

Benefits offered by this job

24 days leave

Onboarding program

Paid sick leave

Employee referral

Life cover

Staff discount

Long service rewards

Wellness & EAP

Job summary

Würth Ireland seeks an eBusiness Support Executive at our head office in Limerick. This hybrid role focuses on coordinating eProcurement, managing records and supporting SAP-based processes within a dynamic multinational environment.

You will liaise with internal teams and customers, maintain documentation, and produce KPI reports while leveraging SAP Analytics Cloud and Power BI. Head of Digital reports to the role and extensive training is provided.

Qualifications

• Good communicator with strong administrative and record-keeping skills.
• Excellent Excel skills, including pivot tables and data analysis.
• Ability to manage deadlines and coordinate multiple activities.
• Collaborative and adaptable, with problem-solving mindset.
• Knowledge of eProcurement, SAP ERP, SAP Analytics Cloud or Power BI is advantageous.

Responsibilities

• Coordinate and administer customer eProcurement and EDI connections.
• Act as the main contact for setup requests, queries and post-implementation support.
• Liaise with internal IT teams, customers and suppliers to coordinate integration requirements.
• Maintain platform settings, system records and documentation.
• Support testing of orders, invoices, credit notes and SAP processes.
• Investigate and escalate issues affecting online orders and eBusiness systems.
• Produce regular performance reports, KPI dashboards and management information.
• Collaborate with Würth colleagues across countries to ensure timely completion.

Skills

Good communication

Excel

Time management

SAP ERP

SAP Analytics Cloud

Power BI

Tools

SAP ERP

SAP Analytics Cloud

Power BI

Job description

Location: Hybrid / Limerick, Ireland
job type: Permanent / Full-time
Sector and subsector: Utilities | Trading
AnnualFixed salary:€ 34100.00

The Würth Group is a leading provider of industrial consumable products, with over 400 companies and a global workforce of 83,000 people. Our commitment to high-quality products, innovation and excellent customer service has earned us an enviable reputation and continued growth.

Würth Ireland has been active for over 40 years from our head office on the Ballysimon Road, Limerick city. Our growth throughout the nineties and into the new millennium, coupled with our record-breaking sales in 2022 has made Würth Ireland a top 1000 company in the country and market leader in its field. Offering a range of over 8,000 industrial products direct from the logistics centre in Limerick coupled and a further 120,000 articles through direct shipment from Germany, we are not only ready to supply and service our customers today, but for the future. In line with our Omni-Channel Strategy our company expansion has led to the opening of 21 Trade Outlets throughout Ireland with further expansion planned over the next 3 years. Our E-Business continues to expand, incorporating vending technology, scanners, on-line sales and selling, coupled with social and video marketing.

Our strength is our Direct Sales Force of which we have the largest in Ireland with over 70 directly employed Sales Representatives on the road selling, servicing, and supporting our growing customer base. Our main industry sectors are: Automotive Aftermarket, Engineering & MRO, Construction, Renewables as well as Kitchens, Bedrooms & Bathrooms. Within our company’s headquarters in Limerick, you will find over 60 support staff working across a variety of functions including Sales, Marketing, Finance, Customer Services, Purchasing, Human Resources and Logistics. We are now looking to hire an eBusiness Support Executive at our head office.

Role overview

This is primarily an administrative, coordination and reporting role supporting Würth’s eBusiness and eProcurement activities. The position involves managing records, configurations, stakeholder communication, testing, reporting and digital content. While the role requires an interest in technology and the ability to understand digital processes, it is not a hands‑on technical specialist or software development position.

Key responsibilities

• Coordinate and administer customer eProcurement and EDI connections.
• Act as the main contact for setup requests, queries and post-implementation support.
• Liaise with internal IT teams, customers and external suppliers to coordinate integration requirements.
• Maintain platform settings, system records and accurate implementation documentation.
• Support testing of orders, invoices, credit notes and related SAP processes.
• Investigate and elevate issues affecting online orders, log‑ins and eBusiness systems.
• Produce regular performance reports, KPI dashboards and management information.
• Work collaboratively with Würth colleagues across different countries and ensure activities are completed on time.

Required skills and experience

• Good communicator, strong administrative, organisational and record-keeping skills essential.
• Excellent Excel skills, including pivot tables and data analysis.
• Ability to manage deadlines and coordinate multiple activities.
• Collaborative, adaptable and flexible approach. Must be curious when looking to solve potential issues.
• Knowledge of eProcurement, SAP ERP, SAP Analytics Cloud, Power BI or similar tools is advantageous, but specialist technical expertise is not essential as on the job training

Location: Head Office Limerick, Ballysimon Road Limerick

Reporting to: Head of Digital

What we Offer

Joining Wurth Ireland means joining a growing German Multinational– full of support and opportunity including excellent training and ongoing development to help you be the best you can be!!!!

• 24 days annual leave
• Onboarding Programme
• Paid Sick Leave Scheme
• Employee Referral Scheme
• Life Cover
• Staff Discount
• Long Service Rewards
• Wellness initiatives including 24/7 access to Employee Assistance Programme

Diversity is our Future

The future needs good decisions and good decisions are a result of a diversity of opinions and perspectives!

Würth Ireland is committed to championing an inclusive and diverse workforce that reflects modern Ireland and the people we serve. We strive to create a culture where all staff have equal access to opportunity and feel comfortable and confident to be themselves at work.