Driver Merchandiser (Cork)

Codex; Cork; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Public holidays

Family friendly policies

Onsite gym

Pension scheme

Educational assistance

Recognition scheme

Canteen on site

Staff parking

Great Place to Work

Job summary

Codex, established in 1979, is seeking a Dispatch Driver/Merchandiser to manage day-to-day deliveries and merchandising across assigned areas, delivering a best-in-class customer experience.

You will bring 2 years in a fast-paced dispatch role, strong IT skills, and excellent communication, with occasional travel to the Dublin Head Office. A reliable, proactive approach is essential.

Qualifications

• 2 years experience in a dispatch/driver role.
• Strong communication and customer service skills.
• Strong IT skills and familiarity with Microsoft Teams/Outlook.
• Reliable, proactive and well organised for a fast-paced environment.

Responsibilities

• Plan routes efficiently, optimise van space and check paperwork before departure.
• Deliver and merchandise products daily, keeping areas clean and labelled.
• Maintain stock levels, raise replenishment orders and report discrepancies.
• Provide exceptional customer service reflecting Codex values.
• Collaborate with Dispatch Team Lead to improve delivery performance.
• Communicate with the office to receive updated instructions and capture PODs.
• Adhere to Health & Safety policies and report incidents as needed.
• Perform daily vehicle checks and ensure roadworthiness; travel to Dublin HQ quarterly.

Skills

Customer service

Communication

Organisation

Attention to detail

Time management

Teamwork

Problem solving

Tools

Microsoft Teams

Outlook

Job description

Established in 1979, Codex has grown to be the market leader in the provision of a wide range of office supplies, furniture, and print services across Ireland.
Over the past 40+ years, our organisation has been steadily building on the core values that got us started -Ambition, Customer First, Innovation, Integrity and Belonging. Today, we employ 92 team members around the country, with an annual turnover of over €32 million in 2025 and have ambitious plans to grow further.

ABOUT THE ROLE

Reporting to the Dispatch Team Lead, you will be responsible for managing day-to-day deliveries and merchandising activities within your assigned area ensuring the delivery of a best-in-class customer experience. The ideal candidate will have 2 years' experience in a fast-paced dispatch team, ideally within a Driver or Driver Merchandiser role

WHAT YOU WILL DO

• Carry out duties with a focus on efficient working practices, including efficient route planning, optimisation of van space and performance of cross checks against paperwork before departure.
• Working as part of a team, deliver and merchandise product on a daily basis keeping storage areas clean, organised and clearly labelled.
• Responsible for maintaining agreed minimum and maximum stock levels on behalf of the customer for all appropriate products, by carrying out stock checks at agreed locations, raising orders for replenishment of stock, receipting and checking stock received and reporting any shortages, damages and discrepancies.
• To deliver exceptional customer service, ensuring Codex values are portrayed in your day to day interactions with customers.
• Proactively engage with Dispatch Team Lead to optimise the delivery performance and develop ideas around efficiencies and enhancement of customer experience.
• Provide feedback on trends and changes observed regarding the marketplace etc.
• Maintain constant and effective contact with the office during delivery cycle to ensure updated instructions can be received and executed. Capture full compliance and capture of POD’s and report shortages / returns efficiently.
• Adhere to all company and government policies ensuring best practice and compliance to Health & Safety regulations.
• Maintain a clean driving record and comply with national procedure, rules and regulations.
• Ensure daily vehicular checks are carried out and vehicle is fully road worthy. Report any incidents as they arise and file reports where necessary.
• Become proficient in all available applications and internal systems including Microsoft Teams and Outlook.
• Effective communication and collaboration with other departments and teams where necessary to improve customer service. Proactively troubleshooting and escalating issues to relevant parties.
• Practice professional and respectful communication at all times with the proper use of internal platforms in line with communication guidelines and policies.
• Travel to the Dublin Head Office may be required on a quarterly basis to attend Company Townhalls, training or other team activities.

WHAT YOU WILL BRING

• 2 years previous experience working as a dispatch driver / merchandiser or similar role
• Positive ‘can do’ attitude with innovative mindset and approach.
• Good communication and customer service
• Reliable and proactive with strong organisation skills.Good attention to detail with ability to prioritise workload effectively to achieve agreed KPI’s and deadlines.
• A sense of urgency and ability to work in a fast-paced environment to deliver a first-class customer experience.
• Strong IT skills is a must.
• Previous experience in a pharmaceutical, medical device, manufacturing or similar regulated environment would be an advantage

WHAT WE OFFER

• Salary DOE
• 23 Days Annual Leave + Public Holidays
• 3 Days of Annual Celebratory Leave
• Extensive Family Friendly Policies
• On Site Free Gym Access in Dublin
• Company Pension Scheme with Life Assurance
• Educational Assistance Program
• Colleague Reward & Recognition Scheme
• Onsite canteen with coffee, light breakfast and snacks provided.
• Staff parking
• Certified Great Place to Work