Draught Beer Quality Field Rep Dublin

CPM Ireland; Dublin; Presencial; EUR 33.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Fuel support

Ongoing training and development

Supportive team environment

Leading consumer brands

Recognition programmes and rewards

Career progression opportunities

Descripción de la vacante

CPM Ireland is seeking a field-based role to ensure Diageo's draught beer brands are served to the highest standard across Dublin venues. The role focuses on maintaining beer dispense equipment, delivering exceptional customer service, and upholding safety and quality standards.

You will work on cleaning, commissioning, and occasional on-call duties with additional pay, travel throughout the territory, and opportunities for training and career progression within CPM Ireland.

Formación

• Beer line cleaning experience essential.
• Experience with Surge automated line cleaning system desirable.
• Full driving licence is essential.
• Excellent interpersonal and communication skills.
• Ability to build and maintain excellent client relationships.
• Ability to manage clients professionally.
• Knowledge of beer dispense systems and equipment desirable.
• Knowledge of beer dispense fault finding desirable.
• Target driven with proven KPI achievement.
• Organised with strong prioritisation.
• Excellent commercial awareness.
• Energetic and enthusiastic.
• Electrical or plumbing experience desirable.
• Experience diagnosing faults.

Responsabilidades

• Ensure Diageo beer brands look and pour perfectly across the defined territory.
• Complete dispense line hygiene procedures for every account within the territory.
• Maintain focus on Guinness Quality Standards during calls.
• On a rota basis, provide out-of-hours support for issues relating to beer dispense systems and equipment (additional payment for on-call).
• Act as first point of contact for a defined set of calls in the territory.
• Respond to and resolve customer emergency calls.
• Record Diageo Ireland assets accurately in trade.
• Product quality tracking and reporting.
• Carry out Age of Beer reporting and beer tagging.
• Build and maintain strong customer relationships.
• Assist with outlet refurbishments and system upgrades when required.
• Complete tap resites when required.
• Install and withdraw dispense equipment (permanent and temporary).
• All duties to company standard and within SLA's.
• Work professionally for CPM and our client Diageo.
• Operate within health and safety standards.
• Generate new ideas for improvements.
• Strive for high standards of performance.
• Undertake other duties as instructed by line manager.

Conocimientos

Beer line cleaning

Surge system

Driving licence

Interpersonal skills

Client relationships

Professional communication

Beer dispense systems

Fault finding

KPI targets

Prioritisation

Commercial awareness

Electrical/plumbing experience

Fault diagnosis

Educación

Leaving Certificate

Trade qualification

Descripción del empleo

CPM Ireland is seeking a field-based role to ensure Diageo's draught beer brands are served to the highest standard across Dublin venues. The role focuses on maintaining beer dispense equipment, delivering exceptional customer service, and upholding safety and quality standards.

You will work on cleaning, commissioning, and occasional on-call duties with additional pay, travel throughout the territory, and opportunities for training and career progression within CPM Ireland.