Distribution Centre Team Lead

Bio-Techne Ireland Limited; Dublin; On-site; EUR 29,000 - 47,000; Full time

Job summary

Bio-Techne seeks a Distribution Centre Team Lead to blend hands-on operations with daily team leadership in Ireland. The role spends ~50% on operative duties (receiving, picking, packing, dispatch, system transactions) and ~50% on supervising and guiding operatives during shifts.

The position supports the DC Supervisor, ensures adherence to procedures and service levels, promotes safety and quality, and contributes to continuous improvement while not owning formal people management.

Qualifications

• Fluent written and spoken English required.
• Hands-on distribution/logistics experience essential.
• Ability to guide and support colleagues without formal authority.
• Excellent attention to detail, organisation and time management.
• Strong customer service mindset under pressure.
• Confident IT user with ERP/CRM experience.
• Flexible and proactive workload management.

Responsibilities

• Operational delivery including inbound receipting, picking, packing and dispatch with system transactions.
• Ensure shipments meet customer, regulatory and DG requirements where applicable.
• Maintain accuracy, safety, cleanliness and organised work areas; meet daily SLAs.
• First escalation point for operatives; allocate tasks and adjust priorities.
• Provide coaching and on-the-job guidance; support onboarding and training.
• Monitor health, safety, quality and environmental adherence; escalate issues.
• Promote professionalism, teamwork and customer focus.
• Support continuous improvement initiatives with supervisor.

Skills

Fluent English

Distribution/Logistics experience

Guide/coaching without authority

Attention to detail

Customer service mindset

ERP/CRM systems

Flexible/workload management

Education

3rd level qualification in Supply Chain

Tools

Microsoft D365

Salesforce

Job description

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range: €29,300 - €46,940 Placement within the salary range will vary depending on experience, qualifications, geographic location, and internal equity considerations.

Position Summary

The Distribution Centre Team Lead is a hybrid role combining hands‑on operational delivery with day‑to‑day team leadership and support. The role spends approximately 50% of time performing Distribution Centre Operative duties, and 50% of time supporting supervision of daily activities, acting as the first point of contact for operators during shifts. The Team Lead supports the Distribution Centre Supervisor by coordinating workload, monitoring adherence to procedures and service levels, providing on‑the‑job guidance, and escalating issues as required. While the role contributes to continuous improvement and operational discipline, it is not a process owner and does not hold formal people management accountability.

Key Responsibilities

• Operational Delivery (Approx. 50%)

  Perform all core Distribution Centre Operative activities, including inbound receipting, outbound picking, packing, dispatch, and system transactions (D365, Salesforce, courier platforms). Ensure shipments are accurately prepared, labelled, documented, and dispatched in line with customer, regulatory, and dangerous goods requirements where applicable. Maintain high standards of accuracy, safety, cleanliness, and organisation across assigned work areas. Actively contribute to meeting daily service levels, SLAs, and team targets.

• Day‑to‑Day Team Leadership & Support (Approx. 50%)

  Act as the first point of escalation for Distribution Centre Operatives for operational queries, workflow issues, and priority changes during the shift. Coordinate daily task allocation in line with direction from the Distribution Centre Supervisor, adjusting priorities as required to meet service needs. Provide on‑the‑job guidance, coaching, and knowledge sharing to support consistent ways of working and skill development across the team. Support onboarding and training of new starters by reinforcing established procedures and standards. Monitor adherence to health, safety, quality, and environmental requirements, escalating concerns or incidents to the Supervisor promptly. Act as a role model for professionalism, teamwork, and customer focus.

• Quality, Safety & Compliance Champion

  Bio-Techne’s ISO9001 (Quality), ISO14001 (Environmental), and Health & Safety standards within daily operations. Support, but do not own, audit preparation and compliance activities by ensuring daily practices align with documented procedures. Promote safe working practices and contribute to a positive, compliant working environment.

• Continuous Improvement Support

  Identify opportunities for operational improvement and raise ideas or issues to the Distribution Centre Supervisor. Support the Supervisor in implementing agreed process changes or improvement initiatives. Reinforce standard work and updated procedures once approved and released.

• General

  Carry out other reasonable duties to support the effective operation of the Distribution Centre.

Skills & Experience – Essential

• Fluent written and spoken English.
• Strong hands‑on experience in a distribution, logistics, or warehouse environment.
• Demonstrated ability to guide, support, and influence colleagues without formal authority.
• Excellent attention to detail, organisation, and time management skills.
• Strong customer service mindset with the ability to remain calm under pressure.
• Confident IT user with experience of ERP/CRM systems.
• Flexible and proactive approach to workload and priorities.

Skills & Experience – Highly Desirable

• 3rd level qualification in Supply Chain Management, Logistics, Med Tech Operations NFQ L6

Skills & Experience – Desirable

• Qualification and knowledge of Dangerous Goods by Air (IATA).
• Forklift licence.
• Experience using Microsoft D365, Salesforce, and multiple courier shipping platforms.
• First Aid or Fire Marshal certification.

Company Culture

Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimising environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.

Why Join Bio-Techne

We offer competitive wages along with extensive benefits for employees and their families. We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan. We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more. We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Equal Opportunity Employer

Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Application Policy

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

Accommodation

If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact [e-mail] for assistance.

About Bio-Techne

Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award‑winning tools that help researchers achieve reproducible and consistent results.