Director of Enterprise Scheduling & Capacity Planning

CameraMatics; Carriganore; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

CameraMatics is seeking an Enterprise Scheduling Manager to lead end-to-end scheduling of field engineering for enterprise customers. You will oversee the scheduling team, manage workload and capacity, and partner with Operations, Logistics and Client teams to ensure on-time delivery and strong cost control.

This hands-on leadership role involves forecasting, subcontractor payments, and reporting to senior management, with a focus on scalable processes as we expand into new markets.

Qualifications

• Experience in workforce planning, scheduling or operations management.
• Experience leading and managing a team.
• Experience reviewing subcontractor invoices against rates and completed work.
• Strong reporting skills and ability to present operational data to senior stakeholders.
• Advanced Excel skills and data handling.
• Experience using CRM or scheduling systems.
• Structured and organised approach to planning and workload management.
• Nice-to-have: field services, engineering deployment, logistics or telematics experience; managing subcontractor networks across regions.

Responsibilities

• Own and manage scheduling for enterprise customers across multiple regions.
• Develop short, medium and long-term capacity plans.
• Monitor engineer utilisation, availability and workload distribution.
• Support operational forecasting for existing and new contracts.
• Coordinate large-scale rollouts with Operations, Logistics and Client teams.
• Identify inefficiencies and improve scheduling processes, tools and reporting.
• Escalate scheduling challenges and implement mitigation plans.
• Produce reports on scheduling performance, completion rates, backlogs and resource utilisation.
• Prepare concise management briefings covering progress, risks, escalations and decisions.
• Escalate delivery, cost and customer satisfaction issues with clear recommendations.
• Maintain scheduling data to support forecasting and business planning.
• Lead and develop the scheduling team through objectives and reviews.
• Allocate and prioritise workloads and ensure adequate team cover.
• Establish and monitor team standards and service levels.
• Build a collaborative, accountable team culture and support onboarding.
• Review subcontractor invoices, authorise payments, investigate discrepancies and ensure audit trails.
• Work with Finance on timely payments and cost tracking.
• Monitor subcontractor costs and performance for supplier reviews.

Skills

Workforce planning

Scheduling

Team leadership

Subcontractor management

Data reporting

Excel

CRM systems

Problem solving

Communication

Tools

Excel

CRM systems

Scheduling systems

Job description

CameraMatics is seeking an Enterprise Scheduling Manager to lead end-to-end scheduling of field engineering for enterprise customers. You will oversee the scheduling team, manage workload and capacity, and partner with Operations, Logistics and Client teams to ensure on-time delivery and strong cost control.

This hands-on leadership role involves forecasting, subcontractor payments, and reporting to senior management, with a focus on scalable processes as we expand into new markets.