Deskside support Engineer

Cognizant; Cork; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

Cognizant in Ireland is seeking a Deskside Support Engineer specializing in geospatial data to support field services planning and asset management in a hybrid work environment. You will build maps, derive insights from spatial patterns, and collaborate with cross-functional teams to improve service efficiency, safety and sustainability while maintaining day shifts with no travel requirements.

The role emphasizes data quality, documentation, and practical geospatial solutions that align with

Qualifications

• Proficiency in geospatial analysis software and mapping tools for creating operational maps.
• Hands-on experience with spatial data import, transformation, projection, and attribute editing.
• Strong analytical and problem-solving abilities to derive actionable insights.
• Clear communication of geospatial findings to non-technical stakeholders during day shifts.
• Understanding of field services processes and workflows.
• Programming basics to streamline data processing and automate tasks.
• Attention to detail and data quality during reviews and documentation.

Responsibilities

• Analyze complex spatial datasets to create maps and geospatial layers for field services.
• Develop and maintain geospatial databases and metadata for asset tracking and operational monitoring.
• Produce high-quality map visualizations and spatial reports for business teams.
• Apply spatial analysis to optimize service territories and route efficiency.
• Integrate geospatial data with enterprise dashboards for day shift users.
• Collaborate with field services planners engineers and analysts to translate requirements into practical solutions.
• Validate and clean geospatial data with quality checks and documentation.
• Document geospatial methodologies data sources and workflows.
• Support incident analysis by mapping assets and environmental factors.
• Automate recurring spatial analysis tasks to increase productivity.
• Provide guidance on geospatial best practices to colleagues.
• Evaluate new geospatial tools and data sources to meet evolving business needs.
• Contribute to sustainability by analyzing spatial trends.

Skills

Geospatial analysis

Mapping tools

Spatial data management

Analytical thinking

Communication

Field services knowledge

Programming basics

Tools

ArcGIS

QGIS

Geodatabases

SQL

Job description

Deskside support Engineer

Job summary

GeoSpatial Analyst MAP will analyze interpret and visualize geospatial data to support field services planning asset management and operational decision making in a hybrid work environment. The role involves building accurate maps generating insights from spatial patterns and collaborating with cross functional teams to enhance service efficiency safety and sustainability while working standard day shifts with no travel requirements.

Responsibilities

• Analyze complex spatial datasets from multiple sources to create accurate maps and geospatial layers that improve planning and execution of field services activities in a hybrid work model.
• Develop and maintain detailed geospatial databases and metadata that support reliable asset tracking and operational monitoring for cross functional stakeholders.
• Produce high quality map visualizations and spatial reports that clearly communicate patterns risks and opportunities to business teams for informed decision making.
• Apply advanced spatial analysis techniques to optimize service territories resource allocation and route efficiency for field operations teams.
• Integrate geospatial data with enterprise systems and dashboards to enable seamless access to location intelligence for day shift users.
• Collaborate with field services planners engineers and analysts to translate operational requirements into practical geospatial solutions that support company goals.
• Validate and clean geospatial data by performing rigorous quality checks to ensure accuracy consistency and compliance with internal standards.
• Document geospatial methodologies data sources and workflows to support knowledge sharing and repeatable analytical practices across projects.
• Support incident analysis and risk assessment by mapping critical assets environmental factors and service coverage gaps to guide mitigation strategies.
• Automate recurring spatial analysis tasks where feasible to increase productivity and reduce manual effort for routine map production activities.
• Provide guidance on geospatial best practices to colleagues by explaining data limitations appropriate use of spatial tools and interpretation of mapping outputs.
• Evaluate new geospatial tools and data sources to enhance analytical capabilities and align with evolving business needs in field services.
• Contribute to sustainability initiatives by analyzing spatial trends related to resource consumption environmental impact and community service coverage.

Qualifications

• Demonstrate proficiency in using geospatial analysis software and mapping tools to manage spatial data and produce operational maps for field services teams.
• Possess hands on experience with spatial data management including data import transformation projection handling and attribute editing for enterprise geodatabases.
• Apply strong analytical and problem solving abilities to interpret spatial relationships identify actionable insights and support business recommendations.
• Exhibit effective communication skills to present geospatial findings to non technical stakeholders in a clear and concise manner during day shift collaboration.
• Show practical understanding of field services processes and workflows to design geospatial solutions that align with real world operational constraints.
• Utilize basic programming or scripting knowledge as a desirable capability to streamline data processing and automate elements of geospatial analysis.

• Demonstrate attention to detail and commitment to data quality when reviewing spatial layers resolving discrepancies and maintaining documentation for audits.

  Certifications Required

Preferred certifications include Esri ArcGIS Desktop Entry or equivalent geospatial certification aligned with mapping and spatial analysis.