Dental Front Desk Receptionist | Customer Care Pro

Bupa; Dublin; On-site; EUR 19,000 - 21,000; Full time

Benefits offered by this job

Uniform provided

Cycle to work scheme

Refer a friend bonus

Free GP via online service

Job summary

Smiles Dental in Dublin is seeking a friendly receptionist to welcome patients, manage appointments, answer calls, and handle payments. You’ll support the practice team and maintain patient records with confidentiality.

The role requires calm, professional communication, MS Word/Outlook proficiency, and prior reception experience. Training and development are offered with benefits and opportunities across our network of practices.

Qualifications

• Meeting and greeting patients with a positive first impression.
• Booking and amending appointments, answering the phone, updating patient records.
• Supporting the Practice Manager and clinical team for smooth running of the practice.
• Handling payments and processing transactions accurately.
• Maintaining patient confidentiality and secure data handling.

Responsibilities

• Meet and greet patients, providing a great first impression.
• Booking and amending appointments, answering calls, updating patient records.
• Support the Practice Manager and clinical team with day-to-day operations.
• Explain dental services and offers to patients.
• Handle payments and maintain confidentiality of information.

Skills

Microsoft Word

Outlook

Communication

Organisational skills

Reception experience

SOE/R4 experience

Tools

SOE/R4

Job description

Smiles Dental in Dublin is seeking a friendly receptionist to welcome patients, manage appointments, answer calls, and handle payments. You’ll support the practice team and maintain patient records with confidentiality.

The role requires calm, professional communication, MS Word/Outlook proficiency, and prior reception experience. Training and development are offered with benefits and opportunities across our network of practices.